Your questions answered

Complete guide to the GeniePoint charging network

Need to charge your electric car on the GeniePoint charging network? Here’s all you need to know

BMW i3 charging at GeniePoint

The GeniePoint charging network is owned and operated by Engie EV Solutions: it consists of charging locations across the UK. Engie EV Solutions works with businesses – Asda and Morrisons supermarkets are two examples – to deliver charging points for customers with electric vehicles. Other locations include fuel forecourts, local authority car parks, hotels and retail/leisure parks.

The GeniePoint Platform also runs both the Revive charging network in the west of England, and the Dragon charging network in Wales, with interoperability across all three networks. In January 2021, it was announced that GeniePoint had been contracted by the Premier Inn hotel chain to install 600 of its 50kW electric-car charging points at 300 of its locations across the UK over the next three years. The first installation took place at the Enfield hotel in London in March, and all chargers installed under this deal are available for use by both hotel guests and the general public.

Most GeniePoint chargers operate on a pay-as-you go (PAYG) price per kilowatt-hour (kWh) basis, meaning you only pay for the energy you use. The vast majority of the network consists of 50kW rapid chargers, while there are a handful of slow chargers managing, too.

GeniePoint network charger types

The GeniePoint charging network features three main types of charger: Fast AC, Rapid AC and Rapid DC. Fast AC chargers operate at speeds of 7-22kW; Rapid AC chargers deliver 43kW; Rapid DC chargers, meanwhile, are the fastest of all, with power rates of 50kW+. How long a charge will take depends on the maximum charging rate of your vehicle, which type of charger you're using and how large your vehicle’s battery is.

Type 2, CHAdeMO and CCS charging cables all feature in the network, although not all of these are available at every station. Rapid DC chargers have tethered cables and connectors built-in to the charger, some Rapid AC and all Fast AC require you to provide your own charging lead specific to your vehicle.

Charging on the GeniePoint network

Access is via the GeniePoint App (available from Apple's App Store and Google Play). Drivers can register with GeniePoint and provide their credit/debit card details, or alternatively charge as a Guest user with no registration required. Drivers can also use an RFID card to access the chargers, either registering their own card (with RFID functionality) or by purchasing a GeniePoint RFID card at a cost of £9.

The GeniePoint Network is supported by a dedicated customer service team (no call centres) providing 24/7 telephone assistance to drivers using the network. This includes remote-start facilities for drivers requiring emergency assistance.

How much does charging cost?

In March 2021, GeniePoint announced it would simplify its pricing structure by removing its £1 connection fee and differing rates. Effective from midnight on 6 April, you can now charge at any of the network's public chargers for the same rate of 35p per kWh. At this rate, a full charge of a 40kWh Nissan Leaf would cost £14.

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