In-depth reviews

Volkswagen e-Golf (2014-2019) reliability & safety

Volkswagen build quality always impresses and the e-Golf is no exception in this regard. It should be very safe, too

Volkswagen e-Golf
Overall rating

3.5 out of 5

Reliability & safety rating

4.0 out of 5

Euro NCAP ratingAdult protection ratingChild safety ratingSafety assist rating
5 stars94%89%71%

Our Driver Power customer-satisfaction survey suggests there are a few brands building more reliable cars than Volkswagen. The e-Golf is simpler than petrol or diesel cars from a mechanical perspective, and the on-board technology is well tested.

Volkswagen e-Golf reliability & problems

The previous-generation Golf was ranked 18th overall out of 75 cars in the 2018 Driver Power Survey, coming 15th for reliability. This is a respectable result, and the Golf has traditionally fared well in the survey. As a result, we’d expect life with the e-Golf to be pretty trouble-free, especially when you consider that the electric drivetrain is considerably simpler than an internal combustion engine and gearbox.

The obvious high build quality of the Golf provides additional reassurance, and of course there’s a very well established dealer network if you do run into any problems.

Safety

The safety of the standard Golf range is right up with the best in its class, and there’s no reason to think you or the family will be any worse off in the electric version, should the worst happen. The independent crash-testing organisation Euro NCAP has awarded the Golf the full five stars and its results included a commendably high score of 94% for adult occupant protection.

Standard safety kit includes seven airbags, plus the mandatory stability control and braking assistance as part of the active cruise control system. Additional items like lane-keeping assistance, blind-spot monitoring, rear cross-traffic alert and traffic-sign recognition are available, but only as extra-cost options.

Most Popular

Where can I buy hydrogen and where is my nearest hydrogen filling station?
Mercedes fuel cell
Electric

Where can I buy hydrogen and where is my nearest hydrogen filling station?

A guide to where you can find UK hydrogen fuel stations for filling up a hydrogen fuel-cell car
6 May 2021
Why owners love the Mitsubishi Outlander PHEV
Mitsubishi Outlander PHEV charging
Advertisement Feature

Why owners love the Mitsubishi Outlander PHEV

Thinking of switching to a plug-in hybrid? Plenty of owners we surveyed can vouch for the Mitsubishi Outlander PHEV
6 May 2021
Complete guide to Pod Point home chargers
Pod Point wallbox
Your questions answered

Complete guide to Pod Point home chargers

Find out all you need to know about the Pod Point Solo home wallbox charger for electric cars
14 May 2021