Tesla Model X review: reliability & safety rating
With cutting-edge safety aids, the Model X boasts great crash test results; build quality is a concern, though
|Euro NCAP||Adult protection||Child protection||Safety assist|
|5 stars (2019)||98%||81%||94%|
Tesla consistently does well in terms of customer satisfaction, but there are too many tales of poor build quality, with some owners suffering leaks from the rear doors. With a seemingly endless list of driver assistance technology, the Model X should be very safe, though.
Tesla Model X reliability and problems
Tesla’s 2022 Driver Power survey result showed that owners were very positive about their cars, although build quality came in for some criticism. Despite a strong second-place finish out of 29 manufacturers, a worrying 44% of Tesla owners reported a fault with their car within the first year of ownership.
The Model X was crash-tested by Euro NCAP in late 2019, and like the Model S saloon it’s closely related to, was awarded the maximum five stars. Added to that, the Model X returned top results in US crash tests, with the report amounting to the Model X having “the lowest probability of occupant injury of any SUV on the road,” according to Tesla.
The Model X certainly isn’t short of safety equipment. The standard autonomous emergency braking and 360-degree camera are just the start of the car’s hi-tech driver aids, which run all the way to an ‘Autopilot’ mode for the car to drive itself on the motorway. And with updates to the on-board technology happening all the time automatically when the car is connected to the internet, the Tesla’s driver aids can – to an extent – evolve as they update over time.
In This Review
- 1VerdictThe Tesla Model X is a huge SUV with a variety of interior seating layouts, astonishing performance and extensive real-world range
- 2Range, battery & chargingThe Tesla Model X has great real-world range, and access to the brand's Supercharger network is a boon for long-distance driving
- 3Running costsThe Tesla Model X is inescapably expensive to buy and insure, but running costs should be lower than the equivalent petrol-powered SUV
- 4Electric motor, drive & performanceThe Tesla Model X sets the benchmark for performance in an electric SUV, but rivals are more fun to drive
- 5Interior & comfortThe Tesla Model X's interior can only be described as a tech-feast; interior quality is lacking, though
- 6Practicality & boot spaceThe Tesla Model X is huge inside and can be specified with one of three different seating configurations
- 7Reliability & safety - currently readingWith cutting-edge safety aids, the Model X boasts great crash test results; build quality is a concern, though
- 8Owner reviewAnthony Wootton from Hampshire shares his ownership experience of the Tesla Model X