In-depth reviews

Renault Master Z.E. reliability & safety

The use of proven components and technology means the Renault Master Z.E. should be reliable

Renault Master Z.E.
Overall rating

2.5 out of 5

Reliability & safety rating

3.5 out of 5

£65,040 - £81,540
Fuel Type:

Renault has been canny with the Master Z.E., because it’s based on the existing Master, which has been in production since 2010, and uses electric running gear that’s already been proven in the Kangoo Z.E.

The Z.E. is built in the same factory as the Master diesel in Batilly, France, which is why Renault is able to offer it in a similar range of body and platform-cab styles as the diesel van. That should also mean the Z.E. is reasonably reliable, and the fewer moving parts in the electric running gear means less is likely to go wrong in the first place.

Renault Master Z.E. reliability & problems

Taking the 2.3-litre diesel and manual gearbox out of the Master means the Z.E. has less components to go wrong. But a record of MoT test failures reveals that the Master has the biggest issues with the electrical system, followed by suspension problems and braking system failures, so these are things to look out for on the Z.E. as well. At least the battery is covered by an eight-year warranty, so that should give peace of mind about how the battery pack performs over the van’s work life.


The Master Z.E. gets the same safety kit as the diesel van, so there’s a full steel bulkhead for the panel-van versions, three-point seatbelts for all three seats and anti-lock brakes with brake force distribution. There’s only one airbag as standard for the driver, though – if you want a passenger airbag, you have to pay extra.

Electronic stability control is also standard, and it includes Grip Xtend, which allows you to alter the traction control to get going on slippery surfaces. Hill-hold assistance is also included and trailer stability control is also thrown in. However, cruise control with a speed limiter is an option.

As with the Kangoo Z.E., the Master Z.E. comes with a sound generator to help other road users know you’re there. The futuristic Z.E. Voice works at speeds up to around 20mph, when the general tyre and road noise takes over.

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