In-depth reviews

DS 3 Crossback E-TENSE reliability & safety

Despite DS being a relatively low-selling manufacturer, the 3 Crossback’s mechanicals have been tried and tested in countless other small cars and SUVs

DS 3 Crossback E-TENSE
Overall rating

3.5 out of 5

Reliability & safety rating

4.0 out of 5

Price
£33,245 - £38,735
Fuel Type:
Electric
Euro NCAPAdult protectionChild protectionSafety assist
5 stars (2019)96%86%76%

As we mentioned on page one of this review, DS may not be the most successful manufacturer in the annual sales race, but don’t let that put you off, as being part of the PSA Group empire brings myriad benefits.

By basing the DS 3 Crossback on PSA’s 'EMP' mechanical platform, the brand makes use of countless tried-and-tested parts – from batteries and electronics to entire drivetrains and infotainment modules. The DS 3 should therefore be just as reliable as its sister cars, with a dash of premium French flair thrown in for good measure.

Safety is another DS strong point; the Safety Pack is standard, meaning a five-star Euro NCAP crash-test rating for every version. The MG ZS EV was awarded the same overall rating, although the DS pipped it for adult occupant protection.

DS 3 Crossback E-TENSE reliability & problems

It’s hard to comment specifically on DS reliability, but potential buyers should take comfort in the knowledge that many of PSA brands (Peugeot especially) have seen great improvements in recent years. The E-TENSE shares its basic architecture with cars like the Peugeot e-208 and Peugeot e-2008, as well as the Vauxhall Corsa-e and Vauxhall Mokka-e.

While these models were too new to feature in the 2020 Driver Power owner satisfaction survey, it’s pleasing to see the larger Peugeot 3008 (now available as a hybrid) finished in an impressive second place overall. As a manufacturer, DS was ranked a lowly 22nd out of 30, although with a throng of new models on the way, bosses will hope to see big improvements in the coming years.

Safety

Euro NCAP published two scores for the DS 3 Crossback when it tested the car in 2019, one without and one with the optional Safety Pack. However, the first can be discounted, as every UK-market car gets that pack as standard.

That means every version of the car sold here (electric or otherwise) boasts the same five-star Euro NCAP crash-test rating, thanks to the Safety Pack’s emergency braking, lane-keeping assistance, lane-departure warning and speed-limit recognition. On the passive safety front, the DS 3 was awarded a score of 96% for adult occupant protection. Child protection is good, too, with a score of 86%.

For those who want to make their car even safer, DS offers an Advanced Safety Pack and a Premium Safety Pack, with things like adaptive cruise control and high-beam assistance.

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