In-depth reviews

Citroen e-Dispatch review

The Citroen e-Dispatch is a medium-size electric van with a range of up to 211 miles – and it's one of the best zero-emissions commercial vehicles you can buy

Citroen e-Dispatch
Overall rating

4.5 out of 5

Pros

  • Long range
  • Car-like handling
  • Decent value for money

Cons

  • Rearward visibility
  • No Crew Van option
  • Not the biggest in the class
Van typeRangeWallbox charge timeMaximum cargo volume
Electric143-211 miles7hrs 30mins-11hrs 20mins6.1 cubic metres

The Citroen e-Dispatch is the electric version of Citroen’s medium-sized panel van, and if your business use is doable within the larger-battery version's 211 miles of electric range (or even 143 miles for the smaller-battery model), it’s definitely worthy of consideration.

The e-Dispatch uses the same technology as the Vauxhall Vivaro-ePeugeot e-Expert and Toyota Proace Electric, so there’s a 134bhp electric motor rather than a diesel engine. There’s plenty of torque for carrying heavy loads, plus the motor is smooth and quiet, while performance is pretty good, too.

There are two battery options for this electric van – 50 and 75kWh. The smaller of the two is also used in the Peugeot e-208Peugeot e-2008DS 3 Crossback E-TENSEVauxhall Corsa-eVauxhall Mokka-e and Citroen e-C4, so it’s tried and tested – and in the e-Dispatch it can manage 143 miles of range on a single charge.

You’ll most likely want to pay extra for the larger 75kWh battery, which brings a more useful 211 miles of range – one of the longest of any electric van on the market. Of course, that’s similar to its Vauxhall, Peugeot and Toyota sister models, but the Mercedes eVito and Volkswagen eTransporter can’t go that far between charges.

The Citroen’s brakes can recharge the battery, and they don’t feel unpleasant to use like in some electrified vans – but you can’t drive the e-Dispatch using just one pedal like you can in some electric cars.

Like the normal Dispatch panel van, the electric model comes in M and XL sizes, but there’s also an XS body length that’s only available in electric form. Going up through the range, you can carry 4.6 cubic metres’ worth of stuff in the XS, then 5.3 and 6.1 cubic metres respectively for the M and XL. The cargo area isn’t oddly shaped or anything as a result of the batteries – they’re all stored under the floor, which is just as flat as in the normal van.

Where the Citroen does concede some ground is load space and its one-tonne maximum payload, which is around 200kg less than the diesel Dispatch. Still, thanks to twin side doors, there’s good access to the load area and you can even add power-assisted remote opening on high-spec models, along with glass for the side and rear doors.

The entry-level model is X trim, which is only available in the M body length and includes steel wheels and black plastic bumpers. You can get the other models in Enterprise and Driver trim levels.

Enterprise comes with rear parking sensors, air-conditioning, an alarm, automatic lights and wipers, a seven-inch colour touchscreen, Android Auto and Apple CarPlay phone connectivity. Upgrading to Driver adds body-coloured bumpers and alloys, as well as sat nav, front and rear parking sensors, and a through-loading bulkhead.

Up front, space is reasonable, although it might be tight with three in the cab and there isn’t as much cabin storage as in some rivals. But, like all electric vans, the e-Dispatch is quiet and very refined. The driving position is more car-like than rivals', but it’s still very comfortable and there are light, user-friendly controls throughout the cabin.

You can select from three driving modes on the move: Eco, Normal and Power. When we tested the e-Dispatch, Eco mode added 10 miles to the range, while Power reduced it by 10. Charging an electric van is arguably one of the biggest downsides to owning one. It'll take seven and a half hours to replenish the 50kWh model from 0-100% using a home wallbox, or 11 hours and 20 minutes for the 75kWh version. 

An 11kW on-board charger is available for an extra £300; this reduces the charging time for the big battery to seven hours if you find a suitable charger, while 100kW DC rapid charging can replenish the 50kWh version from 10-80% in half an hour – or 48 minutes for the 75kWh. 

Overall, the Citroen e-Dispatch deserves to be shortlisted if you’re considering buying a medium-sized electric van – especially if you go for the 75kWh variant. The only point of difference may well be whether you can get a better deal from a specific dealer on one of its Toyota, Vauxhall or Peugeot sister models.

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