In-depth reviews

Mercedes EQC interior & comfort

The Mercedes EQC has a striking interior focused on an impressive infotainment system, plus generous standard equipment

Overall rating

4.0 out of 5

Interior & comfort rating

4.5 out of 5

Price
£64,925 - £73,815
Fuel Type:
Electric

The EQC is as comfortable to sit in as it is to drive. While the rose-gold coloured vents look a bit chintzy, the simple but otherwise classy looking dashboard feels like you’d expect it to in such an expensive car. It's suitably posh, not least the slightly overwhelmingly hi-tech infotainment touchscreen, which can also be controlled from a touchpad in the centre console.

Keyless entry and go, LED headlights and a reversing camera are standard, even on the entry-level Sport model, which is unusually generous for Mercedes, although notably you can only get adaptive cruise control (and a host of other advanced driver aids) on AMG Line and up, and at a cost of £1,695.

Mercedes EQC dashboard

The EQC’s dashboard is a striking-looking but minimalist affair that focuses on a huge single-piece screen running from behind the steering wheel to beyond the middle of the dashboard. It houses the touchscreen infotainment system, as well as the driver’s customisable digital readouts.

The rose-gold vents will perhaps be a bit too ‘Beckham’ for some, but otherwise the simple row of switches mounted on a gloss-black surround, and the way the central vents create a classy, architectural-looking overhang is very appealing. It all feels great and is easy to use – excepting the occasionally over-complicated infotainment system.

Equipment, options & accessories

The EQC comes with leather trim, heated and power-adjustable seats with adjustable lumbar support, a reversing camera, keyless entry and go and 19-inch alloy wheels even in entry-level Sport trim, which is impressively well equipped by premium SUV standards. However, most buyers will go for a higher trim; the next step up in the range is AMG Line, which includes carbon-fibre trim, 20-inch wheels and a gloss-black grille that – to our eyes, at least – drastically improves the EQC’s otherwise rather garish chrome front end.

You also have to go for AMG Line or above to get the £1,695 Driving Assistance Plus package, which is the only way to add adaptive cruise control (and a variety of other safety aids, which you can read more about in the Reliability and Safety section). AMG Line Premium adds a sliding sunroof, wireless phone charging, upgraded navigation and a Burmester audio system. AMG Line Premium Plus tops that with a head-up display, memory seats, a 360-degree camera and voice control, which can even be used to adjust the climate control, sunroof and other interior features (when it understands you, at least).

Infotainment, apps & sat nav

None of the EQC's rivals has a low-rent infotainment system; all enjoy advanced touch-screens with a suite of advanced navigation and media functions, but the Mercedes’ is one of the most hi-tech. All EQCs get the huge 10-inch touchscreen and adjustable digital driver’s readout, plus a touchpad that's usefully more intuitive that that used by Lexus. We still found the touchscreen easier, despite requiring a bit of a stretch to reach it, while the two small touchpads on the steering wheel are also a lot easier to use than they sound. 

Every model gets sat nav, USB, Bluetooth, audio streaming, DAB, plus Apple CarPlay and Android Auto connectivity. If you step up to AMG Line Premium, you even get voice control of the system and a real-time camera-view of the road ahead, with arrows overlayed on the lanes or junction for a clearer understanding of where you’re going, as well as an upgraded Burmester sound system. All-in, it’s a seriously impressive system, but one that takes time to get used to given the sheer complexity of the features and how well hidden some of the settings are.

Most Popular

Complete guide to the Ecotricity Electric Highway charging network
Ecotricity
Your questions answered

Complete guide to the Ecotricity Electric Highway charging network

Need to charge your electric vehicle on the Ecotricity Electric Highway network? Here’s how it works, how much it costs and how to pay
9 Jun 2021
Skoda Enyaq iV police, fire and ambulance conversion to be offered from July
Skoda Enyaq iV emergency services
Skoda Enyaq iV

Skoda Enyaq iV police, fire and ambulance conversion to be offered from July

Electric SUV will join other models in Skoda range offered through emergency-services programme
23 Jun 2021
New Renault 5 electric car: sub-£20k price suggested for reborn classic
Renault 5 Prototype
Renault

New Renault 5 electric car: sub-£20k price suggested for reborn classic

A new small electric car inspired by the classic Renault 5 hatchback has been confirmed – and it could cost less than £20,000 when it goes on sale in …
22 Jun 2021
New 2021 Kia EV6 electric SUV: details, pictures, price and on-sale date
Kia EV6 GT-Line - Exterior
Kia EV6

New 2021 Kia EV6 electric SUV: details, pictures, price and on-sale date

Kia's flagship electric car is capable of up to 316 miles on a single charge and recharging from 10-80% in just 18 minutes; available to order in the …
17 Jun 2021
New hybrid VW Transporter van and VW Multivan minibus: pictures and specs
2021 Volkswagen Multivan
Volkswagen Transporter

New hybrid VW Transporter van and VW Multivan minibus: pictures and specs

The new Multivan minibus replaces the Caravelle in Volkswagen's UK line-up and will be available with the eHybrid plug-in powertrain
10 Jun 2021
Mazda MX-30 GT Sport Tech: Living with it
Mazda MX-30 GT Sport Tech - cornering
Mazda MX-30

Mazda MX-30 GT Sport Tech: Living with it

Mazda’s MX-30 electric car has arrived on our fleet – and we’re just getting our heads around the out-of-the-ordinary SUV
22 Jun 2021
Audi Q4 e-tron Sportback review
Audi Q4 e-tron Sportback
Audi Q4 e-tron Sportback

Audi Q4 e-tron Sportback review

Sleeker-looking Sportback variant of new Q4 e-tron electric SUV launches at the same time as the regular version – so is it worth considering?
24 Jun 2021
Complete guide to the IONITY charging network
IONITY chargers
Your questions answered

Complete guide to the IONITY charging network

The manufacturer-backed IONITY rapid-charging network is expanding across the UK and Europe – here's all you need to know
23 Jun 2021
New 2021 Volvo XC40 Recharge electric SUV: prices, specifications and on-sale date
Volvo XC40 electric SUV
Volvo XC40 Recharge P8

New 2021 Volvo XC40 Recharge electric SUV: prices, specifications and on-sale date

Volvo’s first all-electric SUV is available to order online now, with a choice of three trim levels and prices starting from £49,950
22 Jun 2021
Jaguar E-Type is latest classic car to get electric conversion
Electrogenic Jaguar E-Type Series 1 Coupe
Electric

Jaguar E-Type is latest classic car to get electric conversion

Electrogenic is offering three electric conversion packages for the E-Type, the first example of which will make its public debut at the 2021 London C…
24 Jun 2021
How to choose the best home EV charger
Wallbox charger
Your questions answered

How to choose the best home EV charger

If you’re buying an electric or plug-in hybrid car, you’ll want a home EV charger to top up the battery
23 Jun 2021