In-depth reviews

Mercedes EQC interior & comfort

The Mercedes EQC has a striking interior focused on an impressive infotainment system, plus generous standard equipment

Mercedes EQC
Overall rating

4.0 out of 5

Interior & comfort rating

4.5 out of 5

£64,925 - £73,815
Fuel Type:

The EQC is as comfortable to sit in as it is to drive. While the rose-gold coloured vents look a bit chintzy, the simple but otherwise classy looking dashboard feels like you’d expect it to in such an expensive car. It's suitably posh, not least the slightly overwhelmingly hi-tech infotainment touchscreen, which can also be controlled from a touchpad in the centre console.

Keyless entry and go, LED headlights and a reversing camera are standard, even on the entry-level Sport model, which is unusually generous for Mercedes, although notably you can only get adaptive cruise control (and a host of other advanced driver aids) on AMG Line and up, and at a cost of £1,695.

Mercedes EQC dashboard

The EQC’s dashboard is a striking-looking but minimalist affair that focuses on a huge single-piece screen running from behind the steering wheel to beyond the middle of the dashboard. It houses the touchscreen infotainment system, as well as the driver’s customisable digital readouts.

The rose-gold vents will perhaps be a bit too ‘Beckham’ for some, but otherwise the simple row of switches mounted on a gloss-black surround, and the way the central vents create a classy, architectural-looking overhang is very appealing. It all feels great and is easy to use – excepting the occasionally over-complicated infotainment system.

Equipment, options & accessories

The EQC comes with leather trim, heated and power-adjustable seats with adjustable lumbar support, a reversing camera, keyless entry and go and 19-inch alloy wheels even in entry-level Sport trim, which is impressively well equipped by premium SUV standards.

However, most buyers will go for a higher trim; the next step up in the range is AMG Line, which includes carbon-fibre trim, 20-inch wheels and a gloss-black grille that – to our eyes, at least – drastically improves the EQC’s otherwise rather garish chrome front end.

You also have to go for AMG Line or above to get the £1,695 Driving Assistance Plus package, which is the only way to add adaptive cruise control (and a variety of other safety aids, which you can read more about in the Reliability and Safety section).

AMG Line Premium adds a sliding sunroof, wireless phone charging, upgraded navigation and a Burmester audio system. AMG Line Premium Plus tops that with a head-up display, memory seats, a 360-degree camera and voice control, which can even be used to adjust the climate control, sunroof and other interior features (when it understands you, at least).

Edition 1 is an odd standalone trim that's a fraction cheaper than AMG Line Premium Plus. It adds a sunroof, the Burmester sound system, wireless charging, the more advanced navigation and 20-inch alloy wheels.

Mercedes EQC

Infotainment, apps & sat nav

None of the EQC's rivals has a low-rent infotainment system; all enjoy advanced touch-screens with a suite of advanced navigation and media functions, but the Mercedes’ is one of the most hi-tech.

All EQCs get the huge 10-inch touchscreen and adjustable digital driver’s readout, plus a touchpad that's usefully more intuitive that that used by Lexus. We still found the touchscreen easier, despite requiring a bit of a stretch to reach it, while the two small touchpads on the steering wheel are also a lot easier to use than they sound. 

Every model gets sat nav, USB, Bluetooth, audio streaming, DAB, plus Apple CarPlay and Android Auto connectivity. If you step up to AMG Line Premium, you even get voice control of the system and a real-time camera-view of the road ahead, with arrows overlayed on the lanes or junction for a clearer understanding of where you’re going, as well as an upgraded Burmester sound system. 

All-in, it’s a seriously impressive system, but one that takes time to get used to given the sheer complexity of the features and how well hidden some of the settings are.

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