Lexus LS 500h interior & comfort
As a high-end luxury saloon, the Lexus LS 500h is unashamedly opulent and eye-catching inside, but rather fussily designed
Trundling along on smooth city streets on electric power alone, the Lexus LS 500h is in its element. But when the road surface is uneven, its 20-inch wheels begin to pass shocks through the car's structure. Overall quietness is nonetheless impressive unless full power is called upon, thanks to an engine that's muted unless pushed hard, as well as clever active-noise cancelling technology that drowns out mechanical noise.
The huge seats are extremely comfortable, too, and most of the time occupants will remain undisturbed to enjoy what is arguably the Lexus' strongest attribute – its beautifully built and uniquely designed interior. It's not such a treat for drivers as it is for their passengers, though, and some may find its styling rather fussy and contrived.
Lexus LS 500h dashboard
The LS 500 has a dashboard quite unlike that of any other luxury car – even the technologically advanced Audi A8 seems more conventional at first glance. It stretches across the car like an aircraft wing, abruptly ending where it meets the door panel on either side, yet surprisingly little of it is devoted to displays and controls – many features are operated using the infotainment system.
The instrument panel itself comprises an eight-inch colour LCD panel that's flanked by mirrored analogue dials for engine temperature and fuel level. There's a lot of information packed into the centre screen, which can be configured to omit a rev counter and give the speedometer pride of place, or to show a rev counter with a digital speed display within it, as well as navigation arrows from the sat nav.
F-Sport cars go even further, with a moving bezel like that of the Lexus LC 500h coupe that allows the dials to change in shape to show additional information. Both types are rather less adaptable than Audi's Virtual Cockpit system, though: there's no full-colour mapping available directly in your line of sight, for example. The head-up display is comprehensive, though, projecting driving information onto the windscreen straight ahead, as well as audio settings and safety features.
Meanwhile, the driving mode selector and other adjustments are possible via rotary switches that sprout from either side of the instrument cluster. This puts them within a hand span of the steering wheel, but doesn't make them intuitive to operate.
Equipment, options and accessories
Every LS 500h is very well appointed indeed. Outside, 20-inch alloy wheels are a given across the range, as is full LED exterior lighting. You'll find 20-way power-adjustable, heated and ventilated front seats, as well as leather upholstery, dual-zone climate control, the Lexus Safety System+ safety technology package and a 12-speaker stereo on the entry-level model. There are three 12V sockets on board, too; two in the front and one for rear-seat occupants.
The LS 500h F-Sport has a special design of 20-inch alloy wheel, a unique style of front grille mesh and a dark 'F-Sport' themed interior with machined aluminium pedals. There's also an F Sport gearknob and steering wheel, the latter of which is heated, and moving-bezel instrument cluster that recalls the LC 500h sports coupe. It also gets rear-wheel steering, a 23-speaker Mark Levinson sound system with DVD and a 360-degree parking camera.
Most luxurious of all is the LS 500h Takumi, which rear-seat passengers will particularly enjoy. It adds a powered rear sunshade and an 11.6-inch entertainment screen and DVD player, HDMI and SD card input. There's also a massage function for both rear seats, the left of which has extra adjustment and an 'ottoman' function that provides an electric footrest after electrically sliding the front seat out of the way. These features are all controlled by a centrally mounted colour touchscreen.
Infotainment, apps & sat nav
The LS 500h uses a 12.3-inch colour screen for infotainment duties, with Bluetooth, DAB radio, sat nav with full European mapping, two USB ports and an auxiliary socket for music connection, and steering-wheel-mounted controls for audio, display and placing phone calls. There's a 'panoramic view monitor' for an all-round view when parking, too, while the 2021 model-year update saw Apple CarPlay and Android Auto smartphone connectivity made available on the flagship Lexus at last.
Some will find the system awkward to use. It's controlled by a centrally mounted touch-pad which responds in a similar way to that of a laptop computer. Lexus claims that it offers "the intuitive feel of a smartphone", and they do recognise gestures such as swipes and double taps, but we find it tricky to navigate without diverting attention from the road, and would prefer a touchscreen or rotary controller.
Additions on the technology front for the 2021 model year included a fully automated parking system and a digital rear-view mirror (both standard on the Takumi spec).
In This Review
- 1VerdictThe LS 500h makes for an interesting alternative to the big German luxury saloons, but falls short on fuel-efficiency and can't match rivals for driver appeal
- 2MPG & CO2 emissionsThe claimed fuel economy of the LS 500h beats that of non-hybrid rivals, but electric driving range is limited
- 3Running costsFuel consumption aside, the Lexus LS 500h's hybrid nature does little to rein in its quite considerable running costs – especially when compared to a plug-in hybrid alternative
- 4Engines, drive & performanceThe Lexus LS 500h is fast on paper, but it can't match its (mainly German) luxury-saloon rivals for smoothness or comfort
- 5Interior & comfort - currently readingAs a high-end luxury saloon, the Lexus LS 500h is unashamedly opulent and eye-catching inside, but rather fussily designed
- 6Practicality & boot spaceOpulence is the name of the Lexus LS 500h's game, rather than day-to-day versatility
- 7Reliability & safetyThe Lexus brand has become legendary for its owner satisfaction, and although it doesn't have an independent crash-test rating, the LS 500h is packed with the latest high-tech safety equipment