In-depth reviews

Lexus LS 500h reliability & safety rating

The Lexus brand has become legendary for its owner satisfaction, and although it doesn't have an independent crash-test rating, the LS 500h is packed with the latest high-tech safety equipment

Overall rating

2.5 out of 5

Reliability & safety rating rating

4.5 out of 5

Price
£89,510 - £123,615
Fuel Type:
Hybrid Petrol

Perhaps it's because Lexus has a relatively small share of the UK's car market – allowing it to lavish individual customers with more attention – the brand enjoys an unequalled reputation for owner satisfaction. Lexus is renowned for its sophisticated technology, too, and nowhere is this more clear than on the list of standard safety equipment for the LS 500h.

Lexus LS 500h reliability & problems

The Lexus LS has sold in relatively small volumes in recent years, which means it tends not to feature in the annual Driver Power customer-satisfaction survey. The Lexus brand, however, is always well represented and it's clear that owners are generally very satisfied indeed with the company's products.

Lexus topped the poll of brands in 2020 – its fourth year in a row in this position. Just over 11% of owners reported faults, praising their cars' reliability and build quality. Safety is another strong point, while Lexus drivers love their cars' ride and handling. High fuel bills were the only real mark on the brand's score sheet.

Safety

As a car that sells in small numbers, it's unlikely that the Lexus LS 500h will ever face independent crash-testing by expert body Euro NCAP. And the same is true of many of its rivals. That doesn't mean the LS 500h is unsafe, though – far from it. Aside from the undoubted quality of its construction, the Lexus is packed with sophisticated safety features designed to reduce the likelihood of a crash occurring in the first place.

Every model has radar cruise control that can match the speed of the car in front, while lane-keeping assistance can warn if you're drifting out of lane, before adjusting the steering to tuck the car back in line. There's road-sign recognition, too, and an adaptive high-beam system that can adjust the light cast by the car's LED headlamps to avoid dazzling oncoming traffic.

The top-spec model also has a pre-collision system that can instruct the car to swerve around an obstruction in the road if sensors detect that it's safe to do so. It also boasts CoDrive – a semi-autonomous driving mode that makes long-distance journeys more relaxing by looking after acceleration, braking and steering so long as you keep both hands on the wheel.

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