Lexus ES 300h reliability & safety
With plenty of safety kit and a rock-solid reliability record, the Lexus ES 300h has your peace of mind covered
|Euro NCAP||Adult protection||Child protection||Safety assistance|
|5 stars (2018)||91%||87%||77%|
The ES is now in its seventh generation, so although the previous version weren't sold in the UK, it’s certainly not an unknown quantity. The hybrid system is updated from, but basically similar to, those fitted to millions of Toyota group vehicles, so there’s nothing on the technology side to raise any cause for concern.
Lexus ES 300h reliability & problems
The ES didn't feature in the 2021 Driver Power owner satisfaction survey, but just about every other Lexus did. We've no reason to doubt the ES will live up to the brand's excellent reputation, however. Just under 10% of owners reported a fault with their Lexus in the first year, which is around half as many as Volvo and Mercedes customers. The brand topped the survey for several years, but slipped to 10th place overall in 2021.
Euro NCAP awarded the ES a full five-star crash-safety rating in 2018, with a 91% score for adult occupant protection and 87% for children, so there's nothing much to worry about in this department. The ES comes with a package of integrated safety systems called Lexus Safety System, which includes autonomous emergency braking with the ability to detect cyclists, pedestrian and vehicles.
It also has adaptive LED headlamps that not only switch between high and dipped beams, but also adjust the light pattern to reduce glare for oncoming traffic. As of September 2020, all models in the range also have blind-spot monitoring and rear-cross traffic alert as standard.
In This Review
- 1VerdictThe Lexus ES 300h is luxurious and well built, but it's neither as good to drive nor as efficient as its mainly plug-in hybrid competition
- 2MPG & CO2 emissionsThe ES 300h is targeted primarily at business users, and there are tax benefits over diesel rivals – but a plug-in hybrid will be better still
- 3Running costsThe ES 300h should be cheaper to run than a purely petrol or diesel-engined equivalent, but it's left behind in this respect by plug-in hybrids and pure-electric cars
- 4Engines, drive & performanceThe ES 300h is superbly cosseting when driven in a relaxed fashion, but if you're looking for something livelier, a BMW 5 Series is a better bet
- 5Interior & comfortThe ES 300h's interior is beautifully made and nicely styled; the fiddly infotainment has been improved somewhat by the addition of a touchscreen
- 6Practicality & boot spaceThe ES 300h's ‘long coupe’ styling limits rear headroom, and while the boot is big, it's not as versatile as an SUV's
- 7Reliability & safety - currently readingWith plenty of safety kit and a rock-solid reliability record, the Lexus ES 300h has your peace of mind covered