In-depth reviews

Audi Q5 hybrid reliability & safety

The Audi Q5 TFSI e boasts competitive reliability and customer satisfaction and a good crash-test score, but some key driver aids are optional

Overall rating

4.0 out of 5

Reliability & safety rating

3.5 out of 5

£32,345 - £79,325
Fuel Type:
Hybrid Petrol
Euro NCAPAdult protectionChild protectionSafety assist
5 stars (2017)93%86%73%

The Audi Q5 is a very safe car that did well in Euro NCAP crash tests. However, long-term reliability is harder to judge given that the car and its powertrain are relatively new, while the brand overall hasn't scored particularly well in this are. We'd like to see more of the advanced driver aids included as standard, too.

Audi Q5 TFSI e reliability & problems

It’s hard to comment on long-term reliability, since this powertrain hasn’t been on sale for long, but the 2.0-litre TFSI petrol engine is familiar technology that should prove reliable.

Audi was rated a disappointing 21st out of 30 brands for overall customer satisfaction in our sister title Auto Express' 2020 Driver Power owner survey, and rating for reliability and build quality weren't great, with one in five owners having experienced a problem.


The Audi gets autonomous city braking, traction control, hill-hold assistance and parking sensors as standard, and returned a healthy five stars in Euro NCAP crash tests.

However, it’s disappointing that you have to pay for the Tour Pack and Parking Assistance Pack to get traffic-sign recognition, adaptive cruise control and reversing camera, although the reversing camera can be added as a standalone option for £450.

There’s also no driver’s knee airbag and – as with most plug-in hybrids – no space-saver spare wheel (a tyre repair kit is standard) due to a shortage of room for it in the boot.

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