Audi Q5 hybrid reliability & safety
The Audi Q5 TFSI e boasts competitive reliability and customer satisfaction and a good crash-test score, but some key driver aids are optional
|Euro NCAP||Adult protection||Child protection||Safety assist|
|5 stars (2017)||93%||86%||73%|
The Audi Q5 is a very safe car that did well in Euro NCAP crash tests. However, long-term reliability is harder to judge given that the car and its powertrain are relatively new, while the brand overall hasn't scored particularly well in this are. We'd like to see more of the advanced driver aids included as standard, too.
Audi Q5 TFSI e reliability & problems
It’s hard to comment on long-term reliability, since this powertrain hasn’t been on sale for long, but the 2.0-litre TFSI petrol engine is familiar technology that should prove reliable.
Audi was rated a disappointing 21st out of 30 brands for overall customer satisfaction in our sister title Auto Express' 2020 Driver Power owner survey, and rating for reliability and build quality weren't great, with one in five owners having experienced a problem.
The Audi gets autonomous city braking, traction control, hill-hold assistance and parking sensors as standard, and returned a healthy five stars in Euro NCAP crash tests.
However, it’s disappointing that you have to pay for the Tour Pack and Parking Assistance Pack to get traffic-sign recognition, adaptive cruise control and reversing camera, although the reversing camera can be added as a standalone option for £450.
There’s also no driver’s knee airbag and – as with most plug-in hybrids – no space-saver spare wheel (a tyre repair kit is standard) due to a shortage of room for it in the boot.
In This Review
- 1VerdictThe Audi Q5 TFSI e plug-in hybrid is fast, spacious and returns 26 miles of electric-only range
- 2Range, MPG, CO2 & chargingThe Audi Q5 plug-in hybrid will be a joy to live with, and spends a useful amount of time in electric mode even with little battery left
- 3Running costsThe Audi Q5 TFSI e is competitively priced and cheap to run if you plug in regularly, but it’s easy to overspend on options and finance is expensive
- 4Engines, drive & performanceThe Q5 plug-in is comfortable, quiet and relaxing to drive, with enough performance to shock yourself and others if you want to
- 5Interior & comfortTrademark Audi interior quality, comfort and technology are standout features that could be the deciding factor for many buyers
- 6Practicality & boot spaceThe Q5 plug-in hybrid is a great family car, but a lack of cable storage, and storage in the rear, lets it down
- 7Reliability & safety - currently readingThe Audi Q5 TFSI e boasts competitive reliability and customer satisfaction and a good crash-test score, but some key driver aids are optional