In-depth reviews

Audi Q5 hybrid reliability & safety rating

The Audi Q5 TFSI e boasts good crash-test scores, however the German brand’s performance in the Driver Power owner survey leaves something to be desired

Overall rating

4.0 out of 5

Reliability & safety rating rating

3.5 out of 5

£35,950 - £96,705
Fuel Type:
Hybrid Petrol
Euro NCAPAdult protectionChild protectionSafety assist
5 stars (2017)93%86%73%

The Audi Q5 is a very safe car that did well in independent Euro NCAP crash tests. However, long-term reliability is harder to judge given that the car and its powertrain are relatively new, and the brand overall didn't perform well in the most recent Driver Power owner survey. We'd like to see more of the advanced driver aids included as standard, too.

Audi Q5 TFSI e reliability & problems

It’s hard to comment on long-term reliability, since the latest plug-in hybrid Q5 hasn’t been on sale for long, but the 2.0-litre petrol engine it uses is familiar technology that should prove reliable. However, it's worth noting that Audi was rated a disappointing 23rd out of 29 brands for overall customer satisfaction in the 2021 Driver Power owner survey. The highest rated Audi on the list of the best cars to own was the smaller Q3 SUV, which came in 22nd out of 75 cars.


The Audi gets a reversing camera, autonomous city braking, traction control, hill-hold assistance and parking sensors as standard, and returned a healthy five stars in Euro NCAP crash tests. Semi-autonomous parking is available as part of the £300 park assist pack, while the £500 city assist pack includes additional safety systems like Audi side assist and exit warning. Although, there’s also no driver’s knee airbag and – as with most plug-in hybrids – no space-saver spare wheel (a tyre repair kit is standard) due to a shortage of room for it in the boot.

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