Audi Q5 hybrid reliability & safety rating
The Audi Q5 TFSI e boasts good crash-test scores, however the German brand’s performance in the Driver Power owner survey leaves something to be desired
|Euro NCAP||Adult protection||Child protection||Safety assist|
|5 stars (2017)||93%||86%||73%|
The Audi Q5 is a very safe car that did well in independent Euro NCAP crash tests. However, long-term reliability is harder to judge given that the car and its powertrain are relatively new, and the brand overall didn't perform well in the most recent Driver Power owner survey. We'd like to see more of the advanced driver aids included as standard, too.
Audi Q5 TFSI e reliability & problems
It’s hard to comment on long-term reliability, since the latest plug-in hybrid Q5 hasn’t been on sale for long, but the 2.0-litre petrol engine it uses is familiar technology that should prove reliable. However, it's worth noting that Audi was rated a disappointing 23rd out of 30 brands for overall customer satisfaction in the 2021 Driver Power owner survey. The highest rated Audi on the list of the best cars to own was the smaller Q3 SUV, which came in 22nd out of 75 cars.
The Audi gets a reversing camera, autonomous city braking, traction control, hill-hold assistance and parking sensors as standard, and returned a healthy five stars in Euro NCAP crash tests. Semi-autonomous parking is available as part of the £300 park assist pack, while the £500 city assist pack including additional safety systems like Audi side assist and exit warning. Although, there’s also no driver’s knee airbag and – as with most plug-in hybrids – no space-saver spare wheel (a tyre repair kit is standard) due to a shortage of room for it in the boot.
In This Review
- 1VerdictThe Audi Q5 TFSI e is a fast and spacious plug-in hybrid SUV capable of covering up to 37 miles on electric power alone, but like its rivals, it has a hefty price tag
- 2Range, MPG, CO2 & chargingThanks to a mid-life update that included a larger battery, the plug-in hybrid Q5 can now cover well over 30 miles on electric power and offers competitive fuel-economy figures
- 3Running costs & insuranceThe Audi Q5 TFSI e is competitively priced and cheap to run if you plug in regularly, but it’s easy to overspend on options and finance is expensive
- 4Performance, engine & driveThe Q5 plug-in is comfortable, quiet and relaxing to drive, but packs plenty of performance as well
- 5Interior, dashboard & comfortTrademark Audi interior quality, comfort and technology are standout features that could be the deciding factor for many buyers
- 6Boot space, seating & practicalityThe Q5 plug-in hybrid is a great family car, but a lack of cable storage, and storage in the rear, lets it down
- 7Reliability & safety rating - currently readingThe Audi Q5 TFSI e boasts good crash-test scores, however the German brand’s performance in the Driver Power owner survey leaves something to be desired
- 8Living with itIt's one of our favourite plug-in hybrid SUVs, but how does the high-performance family car work in the real world? We found out with a long-term test...