Skip advert
Advertisement
In-depth reviews

Polestar 2: reliability & safety rating

Despite the brand’s relative infancy, initial surveys suggest customers are a satisfied bunch – despite a few reliability issues

Overall rating

4.0 out of 5

Reliability & safety rating rating

4.0 out of 5

Euro NCAPAdult protectionChild protectionSafety assist
5 stars (2021)92%89%86%

For the first few years, quantifiable data regarding the Polestar ownership experience was hard to come by. However, in 2023, the brand shot straight into second spot in our Driver Power owner satisfaction survey. The Polestar 2 itself finished 17th out of 75 cars in the model rundown.

Advertisement - Article continues below

If that’s not enough, parent firm Volvo's decent reputation for dependability should provide some reassurance. Its famous focus on safety has been maintained, too, with a five-star overall rating and very strong individual scores in Euro NCAP crash-testing for the Polestar 2.

Polestar 2 reliability & problems

Polestar is still a rather new name on the market, but it appears to be off to a difficult start as our Driver Power survey reveals that an alarming 69% of Polestar 2 drivers experienced a fault during their first year of ownership. Apart from these troubles, owners seem to be a satisfied bunch with the Polestar 2’s road holding, driving experience, running costs and practicality being particular highlights.

It’s not all sunshine and rainbows, however. Owners said ride comfort was poor – something we wholeheartedly agree with, following our experience in the updated car – while reliability left a little to be desired. Polestar 2 drivers ranked their cars 71st out of 75 cars in this category.

Safety

Euro NCAP released its crash-test results for the Polestar 2 in March 2021 and it performed very well, with a five-star overall rating and scores of 92%, 89% and 86% respectively for adult protection, child protection and safety assistance.

Advertisement - Article continues below

On the active safety side of things, there's plenty to help keep impacts from happening in the first place: access to all of the latest Volvo systems is a good thing. All Polestar 2s get a collision mitigation system, which uses front and rear-facing radars to take 'preventative measures' when a crash is likely to occur; these include warning the driver by a pulsing through the brake pedal or visual and audio cues, followed by an application of the brakes if required. The system also incorporates steering assistance, seatbelt pre-tensioners and automatic pre-braking.

As of January 2023, all Polestar 2s also come with driver-awareness systems like blind-spot information with steering support, rear collision warning and mitigation, and a 360-degree parking camera. Other safety systems are available as part of the £2,000 Pilot Pack, which includes 'Pilot Assist' lane-keeping assistance, Pixel LED headlights, LED front fog lights with cornering function and adaptive cruise control.

Skip advert
Advertisement

Hello, I’m Shane and I’m the senior content editor both here at DrivingElectric and at our sister title Auto Express. Although I can trace my professional roots back to the radio and podcasting world, my passion (or borderline obsession) with cars saw me switch over to motoring journalism in 2021. From the very start I have been fortunate enough to try out the latest and greatest electric cars on the market, and I’m proud to help people like you make the right EV buying decisions.

Skip advert
Advertisement

Most Popular

Where are electric cars most popular? The top UK EV locations revealed
Electric Vauxhall Astra being charged via on-street charging
News

Where are electric cars most popular? The top UK EV locations revealed

Over one million vehicles have been registered since the start of the year, but which areas are leading the EV charge and what are the most popular mo…
8 Jul 2024
Alfa Romeo Junior review
Alfa Romeo Junior Elettrica 280 Veloce - front tracking
In-depth reviews

Alfa Romeo Junior review

The first fully-electric Alfa is a special yet useable small SUV
10 Jul 2024
New Ford Capri: Ford’s icon revived as an electric coupe-SUV
New Ford Capri - front tracking
News

New Ford Capri: Ford’s icon revived as an electric coupe-SUV

Ford has finally unveiled the the new Capri, but forget the low-slung coupe of old, the iconic nameplate returns as an electric SUV
10 Jul 2024