In-depth reviews

Polestar 2 review: reliability & safety rating

Despite the brand’s relative infancy, initial surveys suggest customers are a satisfied bunch – despite a few reliability issues

Overall rating

3.5 out of 5

Reliability & safety rating rating

4.0 out of 5

Euro NCAPAdult protectionChild protectionSafety assist
5 stars (2021)92%89%86%

For the first few years, quantifiable data regarding the Polestar ownership experience was hard to come by. However, in 2023, the brand shot straight into second spot in our Driver Power owner satisfaction survey. The Polestar 2 itself finished 17th out of 75 cars in the model rundown.

If that’s not enough, parent firm Volvo's decent reputation for dependability should provide some reassurance. Its famous focus on safety has been maintained, too, with a five-star overall rating and very strong individual scores in Euro NCAP crash-testing for the Polestar 2.

Polestar 2 reliability & problems

While the Polestar brand is still relatively unknown, it seems owners are a satisfied bunch – and this despite the fact an eye-watering 69% of customers experienced faults during the first year. Owners absolutely loved their cars’ powertrains, as well as road holding and driving pleasure. Other plus points include low running costs and practicality. 

It’s not all sunshine and rainbows, however. Owners said ride comfort was poor – something we wholeheartedly agree with, following our experience in the updated car – while reliability left a little to be desired. Polestar 2 drivers ranked their cars 71st out of 75 cars in this category.


Euro NCAP released its crash-test results for the Polestar 2 in March 2021 and it performed very well, with a five-star overall rating and scores of 92%, 89% and 86% respectively for adult protection, child protection and safety assistance.

On the active safety side of things, there's plenty to help keep impacts from happening in the first place: access to all of the latest Volvo systems is a good thing. All Polestar 2s get a collision mitigation system, which uses front and rear-facing radars to take 'preventative measures' when a crash is likely to occur; these include warning the driver by a pulsing through the brake pedal or visual and audio cues, followed by an application of the brakes if required. The system also incorporates steering assistance, seatbelt pre-tensioners and automatic pre-braking.

As of January 2023, all Polestar 2s also come with driver-awareness systems like blind-spot information with steering support, rear collision warning and mitigation, and a 360-degree parking camera. Other safety systems are available as part of the £2,000 Pilot Pack, which includes 'Pilot Assist' lane-keeping assistance, Pixel LED headlights, LED front fog lights with cornering function and adaptive cruise control.

Most Popular

New electric cars coming in 2023 and beyond
Polestars under cover

New electric cars coming in 2023 and beyond

With electric cars making up an ever-increasing proportion of sales, the industry is working flat out to launch new models – here's what's on the way …
19 Sep 2023
Volvo EX30 electric SUV: prices, specs and ride review
Volvo EX30 Prototype - teaser

Volvo EX30 electric SUV: prices, specs and ride review

We ride shotgun in Volvo’s smallest electric car, which is set to undercut rivals like the Kia Niro EV
19 Sep 2023
"Everyone wins in the switch to EVs. We must hold our nerve on the 2030 ICE ban"
Comment - 2030 ICE ban

"Everyone wins in the switch to EVs. We must hold our nerve on the 2030 ICE ban"

DrivingElectric’s Tom Jervis thinks the government’s rollback on the 2030 petrol and diesel ban is a blunder that could kill EV consumer confidence
20 Sep 2023