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In-depth reviews

Ford Mustang Mach-E review: reliability & safety rating

A five-star crash-test rating, coupled with plenty of standard safety kit, put the Mustang Mach-E in good stead

Overall rating

4.0 out of 5

Reliability & safety rating rating

4.0 out of 5

Price
£51,420 - £77,380
Fuel Type:
Electric
Euro NCAPAdult protection Child protectionSafety assist
5 stars (2021)92%86%82%

Electric cars should, in theory, be more dependable than their combustion-engined counterparts due to having much fewer moving parts to potentially go wrong. Real-world reliability data is thin on the ground for a model as recently introduced as the Mustang Mach-E, but we have no reason to expect the worst. Safety is assured by a five-star performance in independent Euro NCAP crash testing, too.

Ford Mustang Mach-E reliability & problems

Ford is one of the most popular car brands in the UK (thanks mainly to sales of its smaller Fiesta and Focus models), but that doesn't mean owners are entirely satisfied: the firm only managed to place 25th out of 29 brands in the 2022 edition of the Driver Power owner satisfaction survey. Around 21% of Ford owners reported a fault in the first year of ownership, although that doesn’t account for the all-electric Mustang Mach-E alone, however.

Safety

In Euro NCAP crash-testing, the Ford performed well, earning the body's maximum five-star rating. Individual section scores were 92% for adult occupant protection, 86% for child occupant protection and 82% for safety assistance.

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All Mustang Mach-Es come with blind spot monitoring, lane-keeping assistance and lane-departure warning, as well as automatic emergency braking, forward collision warning, evasive-steering assistance and pre-collision assistance. As of September 2022, all models also get Ford’s 'intelligent automated cruise control 2.0', which uses information from the car's sat-nav and forward-facing camera to automatically adjust your speed for upcoming curves, turns and roundabouts, not just according to speed limits.

Active parking assistance is the only extra you get by upgrading from one of the Standard Range to one of the Extended Range models when it comes to safety.

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Hello there, I’m Tom Jervis and I have the pleasure of being the Content Editor here at DrivingElectric. Before joining the team in 2023, I spent my time reviewing cars and offering car buying tips and advice on DrivingElectric’s sister site, Carbuyer. I also continue to occasionally contribute to the AutoExpress magazine – another of DrivingElectric’s partner brands. In a past life, I worked for the BBC as a journalist and broadcast assistant for regional services in the east of England – constantly trying to find stories that related to cars!

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