Ford Mustang Mach-E reliability & safety rating
A five-star crash-test rating, coupled with plenty of standard safety kit, put the electric SUV in good stead
|Euro NCAP||Adult protection||Child protection||Safety assist|
|5 stars (2021)||92%||86%||82%|
Electric cars are almost certain to be more dependable than their combustion-engined counterparts due to having much fewer moving parts to potentially go wrong. Real-world reliability data is thin on the ground for a model as recently introduced as the Mustang Mach-E, but we have no reason to expect the worst. Safety is assured by a five-star performance in independent Euro NCAP crash testing.
Ford Mustang Mach-E reliability & problems
Ford is hands-down the most popular car brand in the UK (thanks mainly to sales of its smaller Fiesta and Focus models), but that doesn't mean owners are entirely satisfied: the firm only managed to place 25th out of 29 brands in the 2022 edition of the Driver Power owner satisfaction survey. 21% of Ford owners reported a fault in the first year of ownership, although that doesn’t account for the all-electric Mustang Mach-E alone, however.
All Mustang Mach-Es come with lane-keeping assistance and lane-departure warning, as well as automatic emergency braking, forward collision warning, evasive-steering assistance and pre-collision assistance. As of September 2022, all models also get Ford’s 'intelligent automated cruise control 2.0', which uses information from the car's sat-nav and forward-facing camera to automatically adjust your speed for upcoming curves, turns and roundabouts, not just according to speed limits.
Active parking assistance is the only extra you get by upgrading from one of the Standard Range to one of the Extended Range models when it comes to safety.
In Euro NCAP crash-testing, the Ford performed well, earning the body's maximum five-star rating. Individual section scores were 92% for adult occupant protection, 86% for child occupant protection and 82% for safety assistance.
In This Review
- 1VerdictFord's first attempt at a dedicated electric car is a success; the Mustang Mach-E is a practical, fast and technologically advanced SUV
- 2Range, battery & chargingThe Mustang Mach-E has very good range figures regardless of which version you go for, along with the necessary rapid-charging capability to make long-distance trips feasible
- 3Running costs & insuranceCharging and company-car tax costs for the Mustang Mach-E are rock-bottom, but insurance could be bit pricey and warranty coverage is only average
- 4Performance, motor & driveThe Mustang Mach-E will be quick enough for most drivers and handles well for something this size, but the GT performance version is the one you want if you're after driving thrills
- 5Interior, dashboard & comfortIt's not the last word in luxury inside, but the Mach-E does get an interesting interior design and plenty of up-to-date on-board technology
- 6Boot space, seating & practicalityFront and rear luggage areas, plus a pretty roomy cabin, mean the Mustang Mach-E scores well in this area
- 7Reliability & safety rating - currently readingA five-star crash-test rating, coupled with plenty of standard safety kit, put the electric SUV in good stead