In-depth reviews

Toyota C-HR reliability & safety rating

The Toyota C-HR hybrid offers more peace of mind on the safety and reliability fronts than most of its rivals

Overall rating

4.0 out of 5

Reliability & safety rating rating

4.5 out of 5

Euro NCAP ratingAdult protection ratingChild protection ratingSafety assistance rating
5 stars (2017)95%77%78%

The Toyota C-HR should be both reliable and safe; Toyota has an excellent reputation for reliability and customer satisfaction that was reflected in the 2020 Driver Power car ownership survey. Also, the C-HR has more standard safety equipment than almost any rival.

Toyota C-HR reliability & problems

The Toyota C-HR should be dependable – it achieved a strong 25th-place finish the 2020 Driver Power owner satisfaction survey, with strong ratings for reliability and build quality. Of those surveyed, 14.3% of owners reported having experienced a fault with their car – a more or less average figure that's no cause for concern. What's more, the C-HR gets an appealing five-year/100,000-mile warranty if anything does go wrong, although that’s beaten by Kia’s seven-year/100,000-mile cover on the Niro and Niro PHEV.

Safety

The C-HR received a maximum five-star Euro NCAP crash-test rating in 2017, including an impressive 95% for adult occupants. Other scores were consistently good, including 77% for child safety, 76% for pedestrian safety, and 78% for safety assistance technologies. All versions of the C-HR benefit from Toyota’s Safety Sense set-up, which includes adaptive cruise control, autonomous emergency braking and pedestrian detection. Also included are seven airbags and stability control. Excel and Dynamic models are also available with rear cross-traffic alert and blind-spot monitoring as optional extras.

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