Mitsubishi Outlander PHEV reliability & safety

The Outlander PHEV should be reliable, and safety equipment is good – particularly on higher trim levels

Euro NCAP rating Adult protection rating Child protection rating Safety assist rating
5 stars 88% 84% 81%

Mitsubishi has plenty of experience with electric and electrified vehicles, and good feedback from owners suggests it’ll be reliable, but it's a shame that autonomous emergency braking – where the car brakes for you if it senses an imminent collision – isn’t offered on more affordable trims.

Mitsubishi Outlander PHEV reliability & problems

Mitsubishi didn’t feature in our sister title Auto Express' 2018 or 2017 Driver Power survey, but in 2016 it managed a disappointing 31st out of 32 manufacturers for customer satisfaction, if a rather more respectable 15th for reliability.

Ultimately, the electric motor has few moving parts and there’s little that can go wrong with that, at least, and customer comments in the Driver Power survey were positive about reliability; the Outlander PHEV would seem to be a safe bet.


The PHEV was crash-tested separately to the diesel Outlander by Euro NCAP and it passed with ease, although it’s worth pointing out that the result was achieved in 2013 under less stringent criteria than now apply.

Today’s Euro NCAP test penalises cars quite heavily if they don’t have autonomous emergency braking as standard across the range, which the Outlander PHEV doesn’t – you have to go for an expensive trim level to have it. It would be better if it were at least made a standalone option on lower trims.

Still, standard safety kit includes side, curtain and knee airbags, electronic stability control and a speed limiter, plus ISOFIX child-seat mounts on the front passenger and outer rear seats.

The 'Safety' variants of the Dynamic and Exceed trim levels add a plethora of active safety systems, including forward collision mitigation, adaptive cruise control, lane-departure warning and automatic high-beam headlights, plus front and rear parking sensors.