Mitsubishi Outlander PHEV reliability & safety

Should be reliable, and safety equipment is good, but autonomous emergency braking isn’t available on cheaper trims

Mitsubishi has plenty of experience with electric vehicles, and good feedback from owners suggests it’ll be reliable, but it's a shame that autonomous emergency braking – where the car brakes for you if it senses an imminent collision – isn’t offered on more affordable trims.

Mitsubishi Outlander PHEV reliability & problems

Mitsubishi didn’t feature in our 2018 or 2017 Driver Power survey, but in 2016 it managed a disappointing 31st out of 32 manufacturers for customer satisfaction, if a rather more respectable 15th for reliability. Ultimately, the electric motor has few moving parts and there’s little that can go wrong with that, at least, and customer comments in the Driver Power survey were positive about reliability; the Mitsubishi Outlander PHEV would seem to be a safe bet.


The PHEV was crash-tested separately to the diesel Outlander by Euro NCAP and it passed with ease, although it’s worth pointing out that the result was achieved in 2013 under less stringent criteria than now apply. Today’s Euro NCAP test penalises cars quite heavily if they don’t have autonomous emergency braking as standard across the range, which the Outlander PHEV doesn’t – you have to go for an expensive 4hs or 5hs to have it. It would be better if it were at least made a standalone option on lower trims.

Still, standard safety kit includes side, curtain and knee airbags, electronic stability control and a speed limiter, plus ISOFIX child-seat mounts on the front passenger and outer rear seats. The 4hs and 5hs also get lane-departure warning, which warns you if you drift out of your lane on the motorway, as well as front and rear parking sensors (on top of the reversing camera that every Outlander PHEV gets) and automatic high beams. You can’t add a spare tyre, which is a shame.