In-depth reviews

Mercedes GLE hybrid reliability & safety rating

The GLE 350 de is safe and packed with assistance technology, but Mercedes owner-satisfaction reports are mixed

Overall rating

4.0 out of 5

Reliability & safety rating rating

3.5 out of 5

Price
£66,465 - £74,265
Fuel Type:
Hybrid Diesel
Euro NCAPAdult protectionChild protectionSafety assist
5 stars (2019)91%90%78%

There’s plenty of safety kit as standard in the GLE plug-in, and strong scores in its Euro NCAP crash tests prove the large Mercedes SUV is a safe car in the event of a crash. Our only concern here is that owners of Mercedes responding to the Driver Power survey by and large say that their expectations weren’t met – so the brand may have some work to do in impressing customers in the UK.

Mercedes GLE hybrid SUV reliability & problems

The 2020 Driver Power customer satisfaction survey saw Mercedes finish a poor 28th overall out of 30 manufacturers. It was behind BMW and Audi in the poll, although not by much – it appears that German luxury brands aren’t currently meeting the high expectations of customers. There’s no reason to think that the plug-in GLE will be any less reliable than the normal diesel models, as electric powertrains have few moving parts and are generally dependable.

Safety

The independent crash-testers at Euro NCAP awarded the GLE five stars in 2019, and the car scored highly in the adult and child protection sections of the crash test procedure. All models get parking sensors, autonomous emergency braking (AEB), blind-spot monitoring, ISOFIX child-seat points in the rear seats, lane-keeping assistance, traffic-sign recognition and driver attention alerts. A 360-degree camera is standard on AMG Line Premium models and above, while a move up to the higher-spec AMG Line Premium Plus adds the Driving Assistance Package, which brings extra active safety features, and autonomous cruise control.

Most Popular

Top 10 best seven-seater electric and hybrid cars 2022
Best seven-seater electric and hybrids
Best cars

Top 10 best seven-seater electric and hybrid cars 2022

If the regular crop of electrified SUVs and family cars don’t provide enough practicality for you, then take a closer look at the range of electric an…
15 Jun 2022
Top 10 cheapest electric cars 2022
Cheapest electric cars 2022
Electric

Top 10 cheapest electric cars 2022

Contrary to popular opinion, not all electric cars are expensive. Here are the cheapest ones available in the UK right now
15 Jun 2022
New electric cars coming in 2022 and beyond
Polestars under cover
Coming soon

New electric cars coming in 2022 and beyond

With electric cars making up an ever-increasing proportion of sales, the industry is working flat out to launch new models – here's what's on the way …
24 Jun 2022