Lexus UX 250h interior & comfort

The Lexus UX is beautifully built, but its dated infotainment system and limited connectivity let it down

Lexus UX

Quality, like on all modern Lexus models, is excellent. The UX’s kit list is pretty impressive, too, and all versions get the same SUV-shaped body and raised ride height. The infotainment system is still infuriatingly complicated to operate, however, while connectivity options are limited, with no Apple CarPlay or Android Auto available.

Lexus UX dashboard

Anyone familiar with larger Lexus models will feel right at home in the compact UX. The dashboard is dominated by a central infotainment screen, below which sit a pair of vents and the intuitive climate controls.

The digital dials look good, but aren’t as customisable as the Virtual Cockpit system found in the latest Audis. The Lexus UX’s button-heavy steering wheel takes some getting used to, although it’s all intuitive enough once you're familiar with it.

Equipment, options and accessories

The Lexus UX 250h is only available with one engine option, but there are three trims to choose from. Entry-level cars come well equipped, while range-topping versions offer enough kit to rival some cars in the class above.

The most basic version is simply badged UX and features 17-inch alloy wheels, sat nav and the latest Lexus Safety System+ package. Dual-zone climate control is also standard across the range.

Those after something a little racier should look to the UX 250h F-Sport, which adds stiffer suspension (which we're yet to try) sportier styling and heated seats,18-inch wheels, rear privacy glass and a heated steering wheel. Buyers can also add a selection of option packs, which throw in a load of extras for a one-off fee.

The top-spec UX is badged Takumi. It boasts everything from a 13-speaker Mark Levinson stereo to ventilated seats and a 360-degree parking camera. If that’s not enough, Takumi cars also get a sunroof and a heads-up display but do come at the cost of a huge, circa £5000 price jump over F-Sport. Beware, however, as adding anything extra will likely take the UX above the £40,000 threshold for cheaper road tax – adding £310 to your annual VED bill.

Infotainment, apps & sat nav

Unfortunately, this is where the UX really falls down. The SUV’s infotainment system – like those in all modern models from the Japanese brand – is tricky to use, limited in its functionality and graphically very dated.

The car’s features are controlled by a complicated touchpad on the centre console. It uses a mouse-like cursor system, which makes it really tricky to operate – jumping from left to right and top to bottom as you attempt to scroll through your list of favoured radio stations. It's the most awkward media control system in the class.

To make matters worse, you can’t currently spec your Lexus with Apple CarPlay or Android Auto, forcing you to use the Lexus interface to make calls or listen to music. The built-in navigation system is painfully unintuitive, too.