Lexus UX 250h reliability & safety

Lexus owners are a satisfied bunch and UX safety should be top-notch, too

Lexus UX
Euro NCAP Adult protection Child protection Safety assistance
5 stars (2019) 96% 85% 77%

While the Lexus UX is a relatively new model, there’s plenty of data and history on other Lexus cars, as well as equivalent Toyotas on which it's based. The firm has performed consistently well in our sister title Auto Express' annual Driver Power satisfaction survey, proving owners are, on the whole, very content with their cars.

Safety has always been a big selling point for Toyota and its premium sub-brand Lexus, and the UX comes loaded with all the latest technology, along with a five-star seal of approval from the independent experts at Euro NCAP.

Lexus UX reliability & problems

The Lexus UX only went on sale in 2018, and there haven't yet been enough responses for it to feature in the latest edition of the Auto Express Driver Power owner satisfaction survey. However, Lexus owners are a passionate bunch and have raved about the dependability of their cars and the service they get from dealers for years.

The larger Lexus RX and NX placed fifth and 26th respectively in the 2019 survey of the top 75 cars to own, and the Lexus IS and GS were named the best compact executive and best executive cars respectively in the same survey. The manufacturer came top overall, too, beating Alfa Romeo, Kia and Mazda.


The Lexus UX has been crash-tested by Euro NCAP and received the maximum five-star rating, along with high scores for adult and child occupant protection, as well as its safety assistance systems.

Equipment-wise, all UX models get eight airbags and Lexus Safety System+ featuring radar-guided cruise control, a pre-collision system with pedestrian detection, lane-keeping assistance and road-sign recognition.

Buyers can also specify the Lexus Driver Assist Pack. Offered at no extra cost as part of the Premium Plus Pack, or for £745 when adding the lesser Premium Pack, this brings blind-spot monitoring, rear cross-traffic alert with autonomous braking, and an 'Intelligent Clearance Sonar System', which can brake the car if it detects an object when manoeuvring at low speeds.