Volkswagen Tiguan eHybrid reliability & safety rating

The Tiguan eHybrid’s tried-and-tested plug-in hybrid powertrain, combined with strong safety rating, should reassure potential buyers

Overall rating

3.5 out of 5

Reliability & safety rating rating

4.0 out of 5

Euro NCAPAdult protectionChild protectionSafety assistance
5 stars (2016)96%84%68%

The Tiguan eHybrid uses the same tried-and-tested plug-in hybrid powertrain as several models across the VW Group, from efficient family cars like the SEAT Leon e-Hybrid, Skoda Superb iV and Skoda Octavia iV, to more performance-oriented models like the Cupra Leon e-Hybrid, Volkswagen Golf GTE and Volkswagen Passat GTE. No major problems have been reported with this setup, so there's no real cause for concern.

The Tiguan was crash-tested by the independent experts at Euro NCAP around the time of its launch in 2016, scoring the maximum five-star overall result and a very impressive 96% for adult occupant protection. That rating has been maintained in annual reviews since then, and in 2021 the organisation confirmed it also applied to this plug-in hybrid version of the car.

Volkswagen Tiguan eHybrid reliability & problems

The Volkswagen Tiguan didn’t cover itself in glory in the most recent Driver Power owner satisfaction survey, finishing in 45th position out of 75 on the list of best new cars to own – though that was an improvement on the previous year’s 62nd place finish for the family SUV. However, rivals ranging from the Kia Sportage to the Vauxhall Grandland, finished much higher, including inside the top 10. Meanwhile, Volkswagen finished in 18th overall out of 29 manufacturers – a result that takes into account scores from categories including comfort, performance and running costs.

Reliability for Volkswagen as a brand looks positive, with just under 19% of Volkswagen owners reporting a fault in the first year of ownership, although this isn’t specific to the Tiguan or Volkswagen’s hybrid powertrains.

Safety

The Tiguan eHybrid features several advanced safety systems as standard, including adaptive cruise control, Dynamic Road Sign Display, a driver fatigue system, matrix LED headlights and parking sensors. Upgrading to either of the pricier Elegance or R-Line trim levels adds even more safety features, such as a rear-view camera, stop-and-go functionality for the adaptive cruise control, rear traffic alert and lane-keep assistance, among others.

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