Toyota C-HR Hybrid reliability & safety

The Toyota C-HR offers more peace of mind on the safety and reliability front than most rivals

Euro NCAP rating Adult protection rating Child protection rating Safety assist rating
5 stars 95% 77% 78%

The Toyota C-HR should be both reliable and safe; Toyota has an excellent reputation for reliability and customer satisfaction that was reflected in our 2018 Driver Power survey, and the C-HR has more standard safety equipment than almost any rival.

Toyota C-HR Hybrid reliability & problems

In our 2018 Driver Power customer satisfaction survey, Toyota finished 12th of 26 manufacturers, with Lexus sitting at the top of the table, while the C-HR itself came 14th out of the 75 cars that ranked. Don’t forget that this hybrid engine also powers the Toyota Prius, so it’s a tried-and-tested engine in a very big-selling global model.

And it gets that appealing five-year/100,000-mile warranty if anything does go wrong, although that’s beaten by Kia’s standard seven-year/100,000-mile warranty. Which is worth considering, given that the Kia Niro (a key rival to the C-HR Hybrid) also bettered the C-HR in the 2018 Driver Power survey, being ranked Best Small SUV.


The C-HR received a maximum five-star Euro NCAP crash-test rating in 2017, including an impressive 95% for adult occupants. Other scores were consistently good, including 77% for child safety, 76% for pedestrian safety, and 78% for safety assistance technologies.

All versions of the C-HR benefit from Toyota’s Safety Sense set-up, which includes adaptive cruise control, autonomous emergency braking and pedestrian detection as part of its hi-tech suite of features. Also included are seven airbags and stability control. Excel and Dynamic models are also available with rear cross-traffic alert and blind-spot monitoring as optional extras.