In-depth reviews

Smart EQ ForTwo Coupe review

The Smart EQ ForTwo Coupe was refreshed in 2020; the updated version retains all of the model's charms, but also its significant drawbacks

Smart EQ ForTwo Coupe
Overall rating

3.0 out of 5

Price
£20,195 - £27,640
Fuel Type:
Electric

Pros

  • Great fun to drive
  • Cute, stylish image
  • Competitive starting price

Cons

  • Very short range
  • Only room for two
  • 22kW max charging speed
Car typeElectric rangeWallbox charge timeFast charge time
Electric83 miles2hrs 45mins (0-100%, 7.4kW)55mins (0-100%, 22kW)

Mercedes' small car sub-brand Smart went fully electric in 2020. The company has offered various electric versions of its ForTwo and ForFour city cars over the years, but has now ditched the petrol versions completely in order to focus on zero-emissions models.

Falling under the familiar EQ brand, there are three Smart models to choose from. The original is the two-seat EQ ForTwo Coupe, but there’s also a Cabrio version, as well as the four-seat ForFour. Each was updated with a minor mid-life facelift in early 2020, although the electric powertrain under the metal is largely unchanged, meaning the models' somewhat underwhelming driving range and charging times remain.

The ForTwo is priced strongly at less than £17,000 for the entry-level version, but there's no getting away from the fact that the not-much-more-expensive Volkswagen e-up! will get you almost twice as far on a single charge, and carry four rather than two adults while doing it.

On the outside, the Smart's styling was updated, with a smooth nose, some new wheel designs, fresh tail-light graphics and a tweaked rear spoiler. Inside, the centre console was reshaped and now features a smartphone tray as well as two cup-holders.

Unfortunately, the somewhat clunky infotainment system, dating back to Smart's collaboration with Renault, was carried over; it feels badly out of date next to rival systems. There's Android Auto but no Apple CarPlay for now, however Smart is promising an upgrade a few months after launch, so it may be worth holding out for this.

To drive, the revised ForTwo is almost the same as its predecessor, which is unsurprising given there were no changes to the drivetrain. It's rear-wheel drive and gets from 0-62mph in a leisurely 11.6 seconds, but a relatively light weight, a turning circle tighter than a London taxi's and instant electric-motor torque make it a fun and satisfying car to dart about town in.

The electric motor is pretty quiet and the ForTwo is generally comfortable, but its short wheelbase means it's prone to bouncing around on bad roads; it's a good idea to use its agility to dodge potholes instead of driving over them. The car isn't completely out of its depth on the motorway, but realistically its range will shrink even further at sustained high speed; this should be seen as a vehicle for urban commuting or suburban shopping and social trips only.

With charging speed limited to 22kW by the on-board charger, overnight charging at a home wallbox or daytime top-ups at work if possible are your best options, as the Smart can't charge any faster at high-speed 50kW or 100kW stations.

Being electric, it’s safe to suggest the Smart ForTwo will be more reliable than its petrol or diesel equivalents, largely due to the fact there are fewer moving parts. That said, while brand didn’t feature in the most recent Driver Power owner satisfaction survey due to a lack of responses, parent company Mercedes finished just two places from the bottom – in 28th position. One big complaint was with regards to running costs, which clearly won’t be so much of an issue on the small electric ForTwo.

Speaking of running costs, the Smart ForTwo surely takes the crown as one of cheapest new cars to run. There’s no road tax to pay – all electric cars are exempt – and company-car drivers avoid Benefit-in-Kind (BiK) tax completely for the 2020/21 tax year, before it goes up to a paltry 1% in 2021/22. If you charge at home and make use of a domestic electricity tariff, it’ll cost only a few pounds to top up the batteries, as well.

There are four trim levels: 'passion advanced', 'pulse premium', 'prime exclusive' and the limited-run 'Edition 1', but the best value is probably to be found with the entry-level version, as the higher trims just add features like larger alloy wheels, a reversing camera and ambient interior lights, which seem like overkill on such a small and simple car.

Overall, the Smart EQ ForTwo seems ideally suited to serve as a household's second car, taking in commuting, shopping or station car-park shuttle duties, and sitting alongside a longer-range electric car or plug-in hybrid for trips further afield. On its own, though, it seems pricey for what you get compared to other small electric cars like the SEAT Mii electric, Volkswagen e-up! and considerably longer-range Renault ZOE.

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