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Lexus NX 300h reliability & safety

The Lexus NX 300h has sky-high satisfaction ratings and a five-star safety rating

Overall rating

3.0 out of 5

Reliability & safety rating

4.5 out of 5

Price
£44,410 - £66,030
Fuel Type:
Hybrid Petrol
Euro NCAPAdult protectionChild protectionSafety assist
5 stars (2014 – rating expired)82%82%71%

Like many hybrid SUVs, the Lexus NX comes packed with plenty of safety features as part of the comprehensive Lexus Safety System+ which is standard on all models. But it’s the NX’s strong performance in the Driver Power owner satisfaction survey that makes it stand out in the crowded electrified SUV segment – the best of which all come with lots of safety features too.

Lexus NX 300h reliability & problems

Lexus has a peerless reputation for reliability and when things do go wrong they’re sorted in a fashion that leaves customers in no doubt they’ve been looked after – according to the Driver Power owner satisfaction survey. The NX finished a highly commendable sixth overall in the 2018 edition of the survey, coming out top of the 75 cars surveyed for build quality, with only 6.6% of owners reporting a fault in their first year of ownership. The Lexus brand was outright winner for satisfaction, too.

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In the 2020 edition, the NX had dropped to 42nd out of 75 cars, but still scored strongly for reliability, with a below-average problem rate of just over 11% reported. Lexus was once again named the most satisfying brand overall in this edition of the survey. Given that the NX has been around for a few years now, and the fact that versions of Toyota-developed hybrid drivetrains are installed in 1.5 million vehicles every year, the reliability picture is reassuring to say the least.

Safety

A five-star Euro NCAP crash-test result is par for the course for a family SUV like this and the Lexus NX didn’t disappoint. It was awarded an 82% rating for adult and child occupant protection and scored 69% for pedestrian protection. However, as of January 2021, its rating has expired, so it's no longer comparable with five-star scores awarded to newer cars.

The car comes with 14 airbags, including a knee airbag for the driver, while the Lexus Safety System+ includes automatic emergency braking, adaptive cruise control, blind-spot monitoring and lane-keeping assistance and chassis stability control. With optional 360-degree cameras and cross traffic-alert also in the mix, the Lexus NX wants for little when it comes to safety.

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