In-depth reviews

Volkswagen ID. Buzz reliability & safety rating

There’s no Euro NCAP rating for the ID. Buzz just yet, but previous ID-badged models have all got five-star scores

Overall rating

4.5 out of 5

Reliability & safety rating rating

4.0 out of 5

We’ll have to wait for a definitive verdict on how safe the Volkswagen ID. Buzz is, because it hasn’t yet gone through the rigours of the Euro NCAP crash test procedure. But, given the previous five-star scores for the ID.3, ID.4 and ID.5, we’d be surprised if the ID. Buzz got anything less than top marks. In fact, every new VW tested since 2016 has come away with a five-star score.

Volkswagen ID. Buzz reliability & problems

In theory, the relatively simple powertrain in an electric car should minimise the chances of anything mechanical going wrong. However, Volkswagen’s latest infotainment system – as fitted to the ID. Buzz – has suffered some widely reported glitches.

None of Volkswagen’s electric cars featured in our 2022 Driver Power owner satisfaction survey (the ID. Buzz is too new), but VW’s result isn’t exactly confidence-inspiring. It finished 18th out of 29 brands, with its in-car tech getting a hammering from owners. Reliability was rated similarly poorly, although the fact that 18.6% of all VW owners surveyed reported problems isn’t disastrous in itself.

Safety

As mentioned above, safety is a bit of an unknown quantity at the moment. But the ID. Buzz features all the safety technology and driver aids needed to get a good crash test score. Every ID. Buzz gets adaptive cruise control that keeps a safe distance from the car in front, autonomous emergency braking with pedestrian and cyclist detection, road-sign recognition, lane-keeping assistance and a contact system for the emergency services.

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