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In-depth reviews

Volkswagen ID. Buzz review: reliability & safety rating

The Volkswagen ID. Buzz scored the full five out of five in Euro NCAP's crash testing

Overall rating

4.5 out of 5

Reliability & safety rating rating

4.0 out of 5

Euro NCAPAdult protectionChild protectionSafety assist
5 stars (2022)92%87%90%

The Volkswagen ID. Buzz was put through the rigours of the Euro NCAP crash test procedure in December 2022 and came away with the maximum five-star overall rating. But that shouldn't be a surprise given the ID.3, ID.4 and ID.5 that share the ID. Buzz's platform also received top marks. In fact, every new VW tested since 2016 been awarded a five-star score.

Volkswagen ID. Buzz reliability & problems

In theory, the relatively simple powertrain in an electric car should minimise the chances of anything mechanical going wrong. However, Volkswagen’s latest infotainment system – as fitted to the ID. Buzz – has suffered some widely reported glitches.

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None of Volkswagen’s electric cars featured in our 2022 Driver Power owner satisfaction survey (the ID. Buzz is too new), but VW’s result isn’t exactly confidence-inspiring. It finished 18th out of 29 brands, with its in-car tech getting a hammering from owners. Reliability was rated similarly poorly, although the fact that 18.6% of all VW owners surveyed reported problems isn’t disastrous in itself.

Safety

As mentioned already, the ID. Buzz received the maximum five-star rating in Euro NCAP crash-testing, scoring 92% for adult occupants and 87% for children. Every ID. Buzz gets adaptive cruise control that keeps a safe distance from the car in front, autonomous emergency braking with pedestrian and cyclist detection, road-sign recognition, lane-keeping assistance and a contact system for the emergency services.

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Welcome one and all, I’m Ellis the news reporter on Auto Express, the brand’s former online reviews editor and contributor to DrivingElectric. I’m proud to say I cut my teeth reporting and reviewing all things EV as the content editor on DrivingElectric. I joined the team while completing my master’s degree in automotive journalism at Coventry University and since then I’ve driven just about every electric car and hybrid I could get my hands on.

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