In-depth reviews

Porsche Cayenne hybrid reliability & safety

Given its list price, we’d like more advanced driver aids to be standard on the Porsche Cayenne hybrid, and there’s little reliability data

Overall rating

4.0 out of 5

Reliability & safety rating

3.0 out of 5

Price
£72,560 - £144,930
Fuel Type:
Hybrid Petrol
Euro NCAPAdult protectionChild protectionSafety assist
5 stars (2017)95%80%62%

Porsche reliability was rated as slightly above average in the 2021 Driver Power customer satisfaction survey, with around 14% of owners reporting faults, although there was no data specific to the Porsche Cayenne in this area. Impressively, Porsche as a brand came first for customer satisfaction overall. Although you’d expect high servicing costs, Porsche impressed its owners in this regard, too, despite being a premium brand.

In terms of safety, it seems cynical in the extreme to ask extra for road-sign recognition and adaptive cruise control on a car costing £70,000, but the Cayenne did at least pass Euro NCAP's independent safety evaluation with flying colours in 2017, as you can see from the scores above.

Porsche Cayenne hybrid reliability & problems

There’s very little data with which to judge the Porsche’s reliability, but the company has a good reputation for building solid cars that should be as durable as those of its rivals. There’s also a comprehensive warranty and European roadside assistance, so just be sure to maintain it properly according to the service schedule. And don’t expect parts or labour to be cheap if something does go wrong out of warranty.

Safety

The Porsche Cayenne is an innately safe car given the security offered by four-wheel drive and the full range of traction aids and airbags, which includes knee airbags for both driver and front passenger and two sets of ISOFIX child-seat fittings in the outer rear seats. However, while you do get autonomous emergency braking at city speeds, it’s a shame that you have to pay extra for lane-keeping assistance, adaptive cruise control and blind-spot monitoring, and even for traffic-sign recognition and a reversing camera. Sure, you can add all of this and more – including a system that senses if the driver has become unresponsive and brings the car to a halt – but it would be reasonable to expect adaptive cruise control, lane-keep assistance and traffic-sign recognition as standard on a car of this cost and prestige.

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