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In-depth reviews

Kia Soul EV review: reliability & safety rating

There’s no Euro NCAP scores for the Soul EV yet, but it comes with a lot of safety kit and should prove reliable

Overall rating

4.0 out of 5

Reliability & safety rating rating

4.0 out of 5

It’s impossible to give a definite verdict on the Kia’s safety without independent Euro NCAP crash-test results; as of August 2023, the second-generation Soul EV has yet to be evaluated. However, with a full suite of active safety aids and driver-assistance systems, it should be a very safe car, while the innate reliability of electric motors and Kia's strong reputation – as shown by the brand’s impressive sixth place finish out of 32 manufacturers in our 2023 Driver Power customer satisfaction survey – also promises great dependability.

Kia Soul EV reliability & problems

It’s too early to comment confidently on how reliable the Soul EV will be, but the old e-Niro that shared its batteries and much of its architecture proved itself to be a very dependable family EV; due to their inherent simplicity, electric cars should, in theory, be generally reliable, anyway. Kia's seven-year/100,000-mile warranty gives further peace of mind, too.

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Perhaps even more comforting is the Kia Soul EV’s fourth-place ranking in our Driver Power rundown of the best electric cars to buy in 2023. Owners praised the interior visibility – helped by the Soul EV’s boxy shape – while they agreed with us on how well it drives. If you care about value for money, owners reckon the Soul provides this by the bucketload, only narrowly missing out on a podium place in this regard.

Safety

Even the entry-level Soul EV gets an impressive array of driver aids and safety kit as standard, including adaptive cruise control, high-beam assist, autonomous emergency braking and lane-keeping assistance. Plus, LED headlights, a reversing camera and parking sensors, six airbags and two sets of ISOFIX child-seat fittings and a passenger airbag that switches off easily. If you upgrade to the 'Explore' trim you also get blind-spot monitoring and Kia’s Safe Exit Warning.

If we’re being picky, it’d be nice to have a driver’s knee airbag (something that’s likely to peg the Soul EV back a bit in a future Euro NCAP test) and a child-lock system on the rear doors that’s easier to switch on and off. There’s no space-saver spare tyre, either – you only get a tyre-inflation kit, which can be found under the cable storage space in the boot.

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Hello there, I’m Tom Jervis and I have the pleasure of being the Content Editor here at DrivingElectric. Before joining the team in 2023, I spent my time reviewing cars and offering car buying tips and advice on DrivingElectric’s sister site, Carbuyer. I also continue to occasionally contribute to the AutoExpress magazine – another of DrivingElectric’s partner brands. In a past life, I worked for the BBC as a journalist and broadcast assistant for regional services in the east of England – constantly trying to find stories that related to cars!

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