Citroen e-C4 review: reliability & safety rating
There's not much solid reliability data to go on yet, but the Citroen e-C4's proven underpinnings bode well
|4 stars (2021)
The Citroen e-C4 comes built on pretty familiar underpinnings, also being used by the likes of the Peugeot E-2008, Vauxhall Mokka Electric, DS 3 E-Tense and Jeep Avenger. We've yet to hear any horror stories and a decent safety rating from Euro NCAP should bring peace of mind.
Citroen e-C4 reliability & problems
You can buy with confidence knowing the Citroen e-C4 was rated the best car to own in our 2023 Driver Power customer satisfaction survey. Buyers lauded the car's smooth drive, but the e-C4 managed to score highly across the board, regardless. It also placed fourth for reliability and quality, meaning it should be pretty painless to own.
Citroen as a brand didn't do quite as well in our brand survey, but still delivered a solid 11th-place finish out of 32 manufacturers. Only 14% of owners reported a fault with their car within the first year of ownership – a figure that's below average for the survey – although owners weren't all too impressed with the price of Citroen's servicing.
The e-C4 received a four-star rating in Euro NCAP crash tests in early 2021, with a 76% rating for adult occupant protection and 83% for child protection. It gets a good amount of safety and driver assistance systems: all get the 'Safety Pack Plus' option that adds traffic-sign recognition, driver attention warning, lane-departure detection, forward collision warning and improved autonomous emergency braking.
In This Review
- 1VerdictThe Citroen e-C4 isn’t quite as fashionable as rivals, but it's comfortable and competitively priced nonetheless
- 2Range, battery & chargingThe e-C4’s is now optionally available with a bigger 54kWh battery – only adding to the crossover's appeal
- 3Running costs & insuranceThe Citroen e-C4 should be a very cheap car to run, much like other electric cars of this size
- 4Performance, motor & driveThe e-C4 comfortable and has sufficient performance, but we'd prefer a more controlled driving experience
- 5Interior, dashboard & comfortPractical, comfortable and with decent infotainment, the Citroen e-C4 offers plenty to like inside
- 6Boot space, seating & practicalityThat interesting shape hasn't had an undue impact on the e-C4's practicality, though the spoiler does affect visibility
- 7Reliability & safety rating - currently readingThere's not much solid reliability data to go on yet, but the Citroen e-C4's proven underpinnings bode well
- 8Living with itWe put Citroen's electric family hatchback through its paces in the real world with a long-term test