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In-depth reviews

Citroen e-C4 review: reliability & safety rating

There's not much solid reliability data to go on yet, but the Citroen e-C4's proven underpinnings bode well

Overall rating

4.0 out of 5

Reliability & safety rating rating

4.5 out of 5

Price
£32,195 - £37,195
Fuel Type:
Electric
Euro NCAPAdult protectionChild protectionSafety assist
4 stars (2021)76%83%63%

The Citroen e-C4 comes built on pretty familiar underpinnings, also being used by the likes of the Peugeot E-2008Vauxhall Mokka ElectricDS 3 E-Tense and Jeep Avenger. We've yet to hear any horror stories and a decent safety rating from Euro NCAP should bring peace of mind.

Citroen e-C4 reliability & problems

You can buy with confidence knowing the Citroen e-C4 was rated the best car to own in our 2023 Driver Power customer satisfaction survey. Buyers lauded the car's smooth drive, but the e-C4 managed to score highly across the board, regardless. It also placed fourth for reliability and quality, meaning it should be pretty painless to own.

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Citroen as a brand didn't do quite as well in our brand survey, but still delivered a solid 11th-place finish out of 32 manufacturers. Only 14% of owners reported a fault with their car within the first year of ownership – a figure that's below average for the survey – although owners weren't all too impressed with the price of Citroen's servicing.

Safety

The e-C4 received a four-star rating in Euro NCAP crash tests in early 2021, with a 76% rating for adult occupant protection and 83% for child protection. It gets a good amount of safety and driver assistance systems: all get the 'Safety Pack Plus' option that adds traffic-sign recognition, driver attention warning, lane-departure detection, forward collision warning and improved autonomous emergency braking.

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Richard is editor of DrivingElectric, as well as sister site Carbuyer.co.uk, and a regular contributor to Auto Express. An electric and hybrid car advocate, he spent more than five years working on the news and reviews desk at Auto Express and has driven almost every new car currently on sale.

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