Citroen e-C4 review: reliability & safety rating
There's not much solid reliability data to go on yet, but the Citroen e-C4's proven underpinnings bode well
|Euro NCAP||Adult protection||Child protection||Safety assist|
|4 stars (2021)||76%||83%||63%|
The Citroen e-C4 is a bit too new to have accrued any real-world reliability data just yet. Its underpinnings are now pretty familiar to us, however; the same mechanicals feature underneath just about every other electric car from the wider Stellantis group, including the Peugeot e-2008 and Vauxhall Mokka Electric, as well as the DS 3 E-Tense and forthcoming Jeep Avenger.
Citroen e-C4 reliability & problems
There's no reliability data available for the new C4 or the e-C4 specifically, but in the 2022 Driver Power owner satisfaction survey, Citroen climbed the overall rankings to finish an admirable 13th out of 29 manufacturers – having sat close to the bottom the previous year.
Things are clearly on the up, then, with customers praising their cars’ running costs (an obvious e-C4 strong point) as well as servicing costs and practicality. The brand posted lower scores for infotainment and smartphone technology – something Citroen will hope to see improve by fitting its newer ‘My Citroën Drive Plus’ system to higher-spec e-C4s.
Given the fact that the only two Citroens that featured in the 2022 Driver Power survey’s Top 75 Cars to Own were the petrol and diesel-powered C3 (25th) and C3 Aircross (46th) – neither of which have been built on Citroen’s most modern platform – we reckon the e-C4 will be a safe enough choice when it comes to reliability.
The e-C4 received a four-star rating in Euro NCAP crash tests in early 2021, with a 76% rating for adult occupant protection and 83% for child protection. It gets a good amount of safety and driver assistance systems: all get the 'Safety Pack Plus' option that adds traffic-sign recognition, driver attention warning, lane-departure detection, forward collision warning and improved autonomous emergency braking.
In This Review
- 1VerdictCitroen's first proper go at an electric family car is a successful one, offering good all-round ability with a unique character
- 2Range, battery & chargingThe e-C4’s is now optionally available with a bigger 54kWh battery – only adding to the crossover's appeal
- 3Running costs & insuranceThe Citroen e-C4 should be a very cheap car to run, much like other electric cars of this size
- 4Performance, motor & driveThe e-C4 comfortable and has sufficient performance, but we'd prefer a more controlled driving experience
- 5Interior, dashboard & comfortPractical, comfortable and with decent infotainment, the Citroen e-C4 offers plenty to like inside
- 6Boot space, seating & practicalityThat interesting shape hasn't had an undue impact on the e-C4's practicality, though the spoiler does affect visibility
- 7Reliability & safety rating - currently readingThere's not much solid reliability data to go on yet, but the Citroen e-C4's proven underpinnings bode well
- 8Living with itWe put Citroen's electric family hatchback through its paces in the real world with a long-term test