Audi Q5 hybrid reliability & safety

The Q5 hybrid boasts competitive reliability and customer satisfaction and a good crash-test score, but some key driver aids are optional

Euro NCAP Adult protection Child protection Safety assist
5 stars 93% 86% 73%

Audi Q5 TFSI e reliability & problems

It’s hard to comment on long-term reliability, since this new powertrain hasn’t been on sale for long, but the 2.0-litre TFSI petrol engine is familiar technology that should prove reliable.

Audi came a middling 16th when rated as a brand overall by customers in our sister title Auto Express' 2019 Driver Power customer-satisfaction survey.


The Audi gets autonomous city braking, traction control, hill-hold assistance and parking sensors as standard, and returned a healthy five stars in Euro NCAP crash tests.

However, it’s disappointing that you have to pay for the Tour Pack and Parking Assistance Pack to get traffic-sign recognition, adaptive cruise control and reversing camera, although the reversing camera can be added as a standalone option for £450.

There’s also no driver’s knee airbag and – as with most plug-in hybrids – no space-saver spare wheel (a tyre repair kit is standard) due to a shortage of room for it in the boot.