Audi Q5 hybrid reliability & safety

The Q5 hybrid boasts competitive reliability and customer satisfaction and a good crash-test score, but some key driver aids are optional

Euro NCAP Adult protection Child protection Safety assist
5 stars 93% 86% 73%

The Audi Q5 is a very safe car that did really well in Euro NCAP crash tests. However, reliability is hard to judge given that the car and its powertrain is very new tech, and the brand overall has been rated in a somewhat middling position. We'd like to see more of the advanced driver aids being included as standard, too.

Audi Q5 TFSI e reliability & problems

It’s hard to comment on long-term reliability, since this new powertrain hasn’t been on sale for long, but the 2.0-litre TFSI petrol engine is familiar technology that should prove reliable.

Audi came a middling 16th when rated as a brand overall by customers in our sister title Auto Express' 2019 Driver Power customer-satisfaction survey.


The Audi gets autonomous city braking, traction control, hill-hold assistance and parking sensors as standard, and returned a healthy five stars in Euro NCAP crash tests.

However, it’s disappointing that you have to pay for the Tour Pack and Parking Assistance Pack to get traffic-sign recognition, adaptive cruise control and reversing camera, although the reversing camera can be added as a standalone option for £450.

There’s also no driver’s knee airbag and – as with most plug-in hybrids – no space-saver spare wheel (a tyre repair kit is standard) due to a shortage of room for it in the boot.