Audi A3 hybrid reliability & safety
The A3 Sportback has good crash safety rating, however quite a high proportion of Audi owners report faults with their cars
|Euro NCAP||Adult protection||Child protection||Safety assist|
|5 stars (2020)||89%||81%||73%|
The Audi brand has an aura of German solidity and dependability about it but according to some customer satisfaction survey responses, that's not always borne out in the real world. There's better news on the safety front, however: the latest A3 has a plethora of standard and optional driver-assistance and collision-avoidance technology, and was highly rated for its crash protection by the independent experts at Euro NCAP.
Audi A3 hybrid reliability & problems
In the 2020 edition of the Driver Power car ownership satisfaction survey, Audi was ranked a disappointing 21st out of 30 brands in the UK. Of particular concern was the fact that around a fifth of owners reported experiencing some sort of issue with their car. About the only good news was the fact that the brand outperformed its German rivals BMW and Mercedes, which were 27th and 28th in the table.
It's important to note that because the A3 hybrid only went on sale at the very end of 2020, those survey results don't reflect this model specifically. There should be no concerns as to the complexity of its plug-in hybrid drivetrain, as the same setup is being used in numerous models across the Audi, VW, SEAT, Cupra and Skoda brands, so any teething problems will have been long ago worked through.
The latest generation of the A3 received the maximum five-star rating from the independent evaluators at Euro NCAP, with scores of 89% and 81% respectively for adult and child occupant protection. That's good, but not as good as the Mercedes A-Class, which managed 96% and 91% in the same tests. The Volvo XC40 SUV, meanwhile, scored 97% and 87%.
Elsewhere, the A3 doesn't come up short on the safety technology front, with collision-avoidance, lane-departure warning, hill hold, cruise control and rear parking sensors all coming as standard.
In This Review
- 1VerdictThe Audi A3 TFSI e boasts badge prestige, a beautiful interior and low company-car costs, but it's not the best value or most practical petrol-electric hatchback
- 2Range, MPG, CO2 & chargingThe A3 TFSI e compares well with its Mercedes A-Class rival in this regard, but you need to stick to 17-inch wheels if you want the best figures
- 3Running costsAs with all plug-ins, the A3 TFSI e has the biggest impact on running costs for company-car users; the financial case for private buyers is less clear-cut
- 4Engines, drive & performanceThe A3 TFSI e is both powerful and smooth to drive, but the ride quality leaves a little to be desired, especially on the larger alloy-wheel sizes
- 5Interior & comfortAudi continues to offer some of the best interiors in the business; this is one of the main reasons to choose the A3 TFSI e over its cheaper VW Group stablemates
- 6Practicality & boot spaceAs a five-door 'Sportback' hatchback, the A3 TFSI e is a pretty practical choice, but it does lose some boot space compared to the non-plug-in version
- 7Reliability & safety - currently readingThe A3 Sportback has good crash safety rating, however quite a high proportion of Audi owners report faults with their cars