Volkswagen ID.3 review: reliability & safety rating
The Volkswagen ID.3 is likely to be reliable, but there’s very little data yet. It does have a five-star safety rating, though
|5 stars (2020)
The Volkswagen ID.3 is built using relatively new technology, and while it’s not the first electric car the company has made, it’s tough to give a definitive verdict on its reliability. In the 2023 Driver Power owner satisfaction survey, Volkswagen came 27th out of the 32 manufacturers ranked. That really isn’t great news and is even worse than last year’s performance, though it mostly reflects the brand's combustion-engined cars.
Volkswagen ID.3 reliability & problems
In the 2023 Driver Power survey, 26% of Volkswagen respondents reported an issue with their car in the first year – while this above-average figure isn’t a good sign, it’s worth considering that this is mainly reflective of the brand’s petrol and diesel cars. EVs are generally expected to be more reliable than petrol or diesel models, because they have fewer moving parts. There are also fewer parts that need servicing, so it’s harder for owners to miss key aspects of maintenance like oil changes. There are lots of Volkswagen dealers in the UK, too, so you should have no issue finding one that can take care of your car should it have any problems.
Euro NCAP crash-tested the ID.3 in October 2020, awarding it the maximum five-star overall score, as well as 87% and 89% for adult and child occupant protection respectively, plus 88% for its safety assistance systems. The body commented that: "robust structural integrity and the latest in restraint technology are combined with high-tech sensors to offer excellent all-round protection for the car’s occupants and for other road-users".
Standard safety equipment is a strong point, too. All sorts of high-tech kit is available, including autonomous emergency braking (AEB), adaptive cruise control, lane-keeping assistance, a reversing camera and matrix LED headlights for superior visibility at night. There's also something called 'swerve support', which adds to the amount of steering force you put in when you steer to avoid a crash.
In This Review
- 1VerdictThe recently updated Volkswagen ID.3 hatchback is vastly improved inside, but the fiddly infotainment system remains
- 2Range, battery & chargingThe Volkswagen ID.3 currently offers a choice of two battery sizes – both promise enough range and charging capability to keep most buyers out of trouble
- 3Running costs & insuranceThe Volkswagen ID.3 should be much cheaper to run than an equivalent Volkswagen Golf for most drivers – especially company-car users
- 4Performance, motor & driveThe Volkswagen ID.3 is quiet, refined and easy to manoeuvre around town, but not the most exciting EV to drive
- 5Interior, dashboard & infotainmentA much-needed mid-life facelift has made a huge difference to the Volkswagen ID.3’s previously cheap-feeling interior
- 6Boot space, seating & practicalityThe Volkswagen ID.3 has enough room for a family and their luggage, but it's not the most spacious electric car of its type
- 7Reliability & safety rating - currently readingThe Volkswagen ID.3 is likely to be reliable, but there’s very little data yet. It does have a five-star safety rating, though