Tesla Model Y: reliability & safety rating
Reliability and build quality might not be Tesla’s strong suit, but the Model Y does boast a five-star rating and high scores in the Euro NCAP crash safety tests
|5 stars (2022)
Never could there be a greater disparity in a manufacturer’s reputation for reliability and safety; the Model Y is ranked by industry experts Euro NCAP as one of the safest new cars you can buy, but reliability data from our latest Driver Power customer satisfaction survey puts Teslas amongst the most unreliable new cars on sale.
Tesla Model Y reliability & problems
The 2023 Driver Power customer satisfaction survey revealed that a whopping 40% of Tesla drivers suffered a fault with their car within the first year of ownership – one of the highest numbers in the survey.
That being said, the brand still managed a very impressive third-place finish out of 32 manufacturers, with buyers thrilled with the performance, efficiency and technology of their cars.
In 2022, the Tesla Model Y received the maximum five-star safety rating from Euro NCAP’s crash safety tests, which isn’t surprising considering the company leads the industry in semi-autonomous driving systems. That also explains the 98% score in the Safety Assist category, exceeding even the Model 3’s formerly record-breaking score of 94%.
All versions come with lane-keeping assistance, blind spot monitoring, parking aids, traffic-sign recognition and a full suite of airbags. You can of course upgrade to enhanced autopilot, which adds semi-autonomous driving, parking and lane changing. While, the full self-driving capabilities allows the car to recognise, slow and even stop when approaching red lights, with semi-autonomous city driving coming soon, too.
Remember though, all of these systems are semi-autonomous, not fully autonomous. That means you still need to be paying attention and ready to take control. We found that while the auto steer function works well at detecting even the faintest road markings, it can still be thrown by patchy road surfaces and roads where there is no distinct white line to mark the edge of the lane.
In This Review
- 1VerdictFast, efficient and full of fun features, the Tesla Model Y almost does it all and we can clearly see why it’s the UK’s best-selling EV
- 2Range, battery & chargingThe Model Y boasts superb range and charging speeds, with full access to Tesla's Supercharger network being the icing on the cake
- 3Running costs & insuranceAn average warranty and high insurance premiums dampen what is otherwise a relatively affordable electric SUV to buy and run
- 4Performance, motor & driveIt’s startlingly quick for a family SUV, but the Model Y is bigger than most of its rivals and has a particularly firm ride
- 5Interior, dashboard & infotainmentTesla’s minimalist cabin will continue to divide people, but there’s no arguing its infotainment system is still one of the best in the business
- 6Boot space, seating & practicalityFold the rear seats down and the Model Y offers van-like levels of cargo space, plus a frunk up front as a bonus
- 7Reliability & safety rating - currently readingReliability and build quality might not be Tesla’s strong suit, but the Model Y does boast a five-star rating and high scores in the Euro NCAP crash safety tests