Mercedes GLC hybrid SUV reliability & safety
The GLC scored highly in crash tests, but you have to pay extra to get the best assistance technology
|Euro NCAP||Adult protection||Child protection||Safety assist|
|5 stars (2019)||95%||89%||71%|
Strong scores in its Euro NCAP crash test mean that the GLC is overall a safe family car, so you shouldn’t have any concerns about that. It’s a shame you need to shell out to get the very latest high-tech safety kit, though, as it’s all bundled in an optional package rather than being standard, despite the GLC’s high asking price.
Mercedes GLC hybrid SUV reliability & problems
Mercedes owners told us in the 2020 Driver Power customer satisfaction survey that they weren’t all that satisfied with their cars. The brand finished 28th overall out of 30 manufacturers, which was a pretty poor result. That was one place behind BMW and three behind Audi, showing that people have high expectations for these brands and they don’t seem to exceed – or perhaps even meet – them.
The independent safety experts at Euro NCAP awarded the GLC five stars in 2015 when it was first tested, with a very strong score of 95% in the adult protection category and 89% for child protection. This means it should be very safe in an accident.
Standard safety kit includes autonomous emergency braking (AEB), driver tiredness warning, parking sensors, a reversing camera, ISOFIX child-seat anchors and (on top-spec cars) a 360-degree camera.
If you add the £1,695 Driving Assistance Package, you also get active blind-spot monitoring, rear cross-traffic warning, adaptive cruise control, active steering assistance (steering for you to avoid a crash in an emergency) and even speed adjustment based on data from the sat nav.
In This Review
- 1VerdictThe Mercedes GLC is available in both 300 e (petrol-electric) and 300 de (diesel-electric) form, offering two different takes on the luxury plug-in hybrid SUV formula
- 2Range, MPG, CO2 & chargingThe GLC hybrid is available in petrol or diesel form; both promise around 30 miles of electric range
- 3Running costsCompany-car tax rules mean the GLC plug-in is an attractive choice in petrol or diesel form, but private buyers can save, too
- 4Engines, drive & performanceThe plug-in GLCs boast strong performance from their electric motors, but ride and handling could be better
- 5Interior & comfortA high-tech cabin with impressive infotainment means the GLC plug-in feels luxurious
- 6Practicality & boot spacePlug-in versions of the GLC are less practical than the normal petrol and diesel options
- 7Reliability & safety - currently readingThe GLC scored highly in crash tests, but you have to pay extra to get the best assistance technology