In-depth reviews

Ford Kuga Hybrid reliability & safety

The Kuga had strong crash-test results, but owner-reported reliability hasn't been perfect

Overall rating

4.0 out of 5

Reliability & safety rating

4.0 out of 5

Euro NCAPAdult protectionChild protectionSafety assist
5 stars (2019)92%86%73%

The latest generation of the Ford Kuga received the maximum five-star rating in Euro NCAP crash-testing back in 2019, thanks in part to its suite of active safety kit. All models come with front and rear parking sensors, lane-keeping assistance, cruise control and pre-collision assistance.

Higher-spec models like the ST-Line Edition X get added kit like a rear-view camera, while more features like adaptive cruise control, blind-spot monitoring system and road-sign recognition is available as part of Ford’s Driver Assistance Pack. 

Ford Kuga Hybrid reliability & problems

The third-generation Kuga is too new to have featured in the latest Driver Power customer satisfaction survey, but as Ford makes some of the most popular cars on sale, it’s possible to get some insight into how reliable this new SUV might be. Ford as a brand finished 24th out of 30 manufacturers ranked in the 2020 survey, with 15% of owners reporting a fault with their car. Build quality was a particular area of concern among owners.

Safety

The latest Ford Kuga performed well in Euro NCAP crash-testing, earning a full five-star rating thanks to its safety systems and autonomous emergency braking that comes as standard. A score of 92% for adult occupant protection is particularly impressive, but shouldn't be directly compared to the old car’s theoretically superior 94% rating, as Euro NCAP's test criteria are constantly revised to become more and more stringent.

An 86% rating for child protection is another plus point considering many buyers will be looking at the Kuga as their sole family car. ISOFIX child-seat mounts are standard and the rear doors open wide, which makes fitting child seats nice and easy. A host of additional features earned the car a 73% score in the safety assist category.

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