Renault ZOE reliability & safety

As long as you opt for the mid-range Renault ZOE Iconic or above, you get a good array of driver aids, but autonomous emergency braking is only included on the top-spec GT Line

As a small, simple and straightforward electric car, the Renault ZOE should be a byword for reliability and the first-generation model seems to have been relatively trouble-free so far. That car could only manage four out five stars in Euro NCAP crash-testing, however; it remains to be seen whether this improved version will be tested again.

Renault ZOE reliability & problems

The ZOE has proven to be a reliable car so far. It wasn’t assessed specifically in the most recent edition of our sister title Auto Express' annual Driver Power customer-satisfaction survey, but electric cars are typically very reliable, since electric motors have far fewer moving parts than a combustion engine. Renault as a brand performed quite poorly in the 2019 survey, however, ranking 19th out of 30 brands.


This is yet another area where we recommend Iconic trim or above. While every ZOE gets airbags, an electronic parking brake and traction control, Iconic adds traffic-sign recognition (which beams the relevant speed limit onto the driver’s dials) and lane-keeping assistance.

You have to go for top-spec GT Line to get autonomous emergency braking, though, which is disappointing, since most rivals get it as standard regardless of trim. While you do get a distance warning to tell you if you’re too close to the car in front, you don’t get adaptive cruise control or the semi-autonomous driving modes that the Nissan Leaf and Peugeot e-208 offer.