Mercedes E-Class hybrid reliability & safety

The Mercedes E-Class hybrid's excellent safety score and the company’s reputation for reliability give confidence

Mercedes E-Class hybrid
Euro NCAP Adult protection Child protection Safety assist
Five stars 95% 90% 62%

Mercedes went through a bit of a wobble with its reliability in the late '90s and early '00s, but seems to have gotten back on track of late. It has always been at the forefront of automotive technology, too.

Mercedes E-Class plug-in hybrid reliability & problems

The E-Class wasn't individually rated in our sister title Auto Express' 2018 Driver Power customer satisfaction survey, but its stablemates the A-Class and C-Class put in reasonable performances. However, Mercedes itself could only manage 20th of the 26 brands ranked.

Safety

The E-Class is unquestionably a safe car, with a five-star overall rating and scores of 95% and 90% respectively from crash-testing experts Euro NCAP. The safety assistance score of 62% isn't quite as stellar, but that's most likely down to the fact that a good deal of active safety systems are optional (see below).

As standard, you get a parking assistance system, an 'active bonnet' to protect pedestrians, active braking assistance, a full complement of airbags, blind-spot monitoring and driver drowsiness monitoring and ISOFIX child-seat anchors on the two outer rear seats. 

Additional safety systems can be added as optional extras. The lane tracking package includes lane-keeping assistance, while the more comprehensive (and more expensive) driving assistance package adds braking assistance, adaptive cruise control, speed-limit assistance, lane-changing assistance, evasive steering assistance and a 'Pre-Safe' system that prepares the car for impact if it detects an imminent collision.