In-depth reviews

Renault Kangoo Z.E. van reliability & safety

Tried-and-tested electric running gear should help the Renault Kangoo Z.E. to be reliable

Overall rating

3.0 out of 5

Reliability & safety rating

3.0 out of 5

£30,600 - £34,680
Fuel Type:

The Kangoo Z.E. uses electric technology, but the rest of its running gear is rather dated. It’s based on a platform that can trace its roots back to the turn of the 21st century, so it should prove reliable. However, Renaults of that era don’t have pristine standards when it comes to electrical reliability, so there may be a question mark over the Kangoo's longevity. That shouldn't be an issue with the electric-drive system. However, Renault only offers a five-year battery warranty, compared to eight years for most rivals.

Renault Kangoo Z.E. reliability & problems

Vans aren’t included in our sister title Auto Express' annual Driver Power owner survey, but the rest of the Renault range has had varied results there. More modern Renaults have done well – including the electric ZOE supermini – but older models haven’t. So while the Kangoo’s running gear should hold strong, the question marks are going to be about the car’s other electrical kit.


Euro NCAP crash-tested the MPV version of the Kangoo diesel back in 2008 when it was first launched. It earned four stars for adult occupant protection, four stars for child safety and a two-star pedestrian safety score. Even by 2008’s standards, that wasn’t a brilliant result, and in today’s tougher test the Kangoo would be lucky to get a three-star score out of five.

Due to the Kangoo’s age, clever kit such as autonomous emergency braking, lane-keeping assistance and blind-spot monitoring is unlikely to ever appear. Only the driver gets an airbag as standard – passenger and side bags are both optional – while cruise control with speed limiter and an engine speed limiter are both offered. Renault also offers security kit that’s designed to protect your van from attack. Deadlocks, lock shields, an alarm and dash cam are all available to help keep your Kangoo Z.E. secure.

Most Popular

Best plug-in hybrid cars 2021
Skoda Superb iV
Best cars

Best plug-in hybrid cars 2021

The best plug-in hybrid cars offer great fuel economy and very low running costs as long as you keep their batteries charged
17 Feb 2021
New Volvo C40 Recharge expands pure-electric range
Volvo C40
Volvo C40

New Volvo C40 Recharge expands pure-electric range

Coupe-SUV model to join XC40 P8 Recharge in Swedish brand's zero-emissions line-up
2 Mar 2021
Volkswagen Tiguan hybrid review
VW Tiguan hybrid
Volkswagen Tiguan

Volkswagen Tiguan hybrid review

The plug-in hybrid VW Tiguan is comfortable, relaxing and good to drive – but no official efficiency figures are available yet
22 Feb 2021