In-depth reviews

Citroen C5 Aircross Hybrid reliability & safety

The C5 Aircross is a pretty new model for the time being, but the signs are good for both safety and reliability

Euro NCAPAdult protectionChild protectionSafety assist
5 stars (2019)89%86%82%

There's no reason to believe the C5 Aircross Hybrid should be anything other than a safe and reliable car; its crash-test scores are good and the reliability record of Citroen and its PSA Group sister brand Peugeot has improved in recent years. Some rival models are available with a longer-duration warranty than the Citroen's three-year/60,000-mile guarantee, however; this may be a consideration if you intend to keep the car for a long time.

Citroen C5 Hybrid reliability & problems

Information on the long-term reliability of the Citroen C5 Aircross Hybrid and its Peugeot, Vauxhall and DS sister models is limited for the time being, as none of them has been on sale for very long. However, we can take some indications from the results of the 2020 Driver Power survey of UK car owners, which saw Peugeot rated as the eight most satisfying car brand in the UK, and Citroen coming in 18th.


Although the entry-level non-hybrid Feel version of the Citroen C5 Aircross only scored four out five stars for safety when assessed by independent testing organisation Euro NCAP in 2019, both of the trim levels that the hybrid version is available in (Shine and Shine Plus) come with the 'Safety Plus Pack' deemed necessary for the car to get a five-star score.

That pack includes an upgrade to automatic emergency braking system to enable pedestrian and cyclist detection, as well as night-time and intersection functionality. That's in addition to all the other standard safety  equipment common to all C5 Aircross Hybrids, which includes a full complement of airbags, ISOFIX child-seat fittings on the front passenger and two outer rear seats, collision risk alerts, post-collision braking, driver drowsiness alerts, traffic-sign recognition, lane-departure warnings and blind-spot monitoring.

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